Lakshmi Unnikrishnan
Sydney,NSW
Summary
Master of Information Technology graduate from Monash University, Melbourne. Results-oriented software engineering professional with a total of more than 8 years of experience in developing web applications for customers in Telecommunications and Construction industries. Experienced in working closely with business teams to gather requirements and creating innovative, robust solutions for customers. Customer-focused software professional with superior communication skills and expertise in Java and Java-based technical platforms. Excels as hands-on developer and oversees work of software teams.
Overview
10
10
years of professional experience
Work History
Software Engineer
Innoki Pty. Ltd.
08.2022 - Current
- Working on development of Innoki platform, a collaborative and secure platform for project teams, subcontractors, and clients, designed to foster cultural productivity in the Construction Industry.
- Working with UX designers and business analysts to identify technical limitations in the application and implementing new functionalities as needed.
- Integrating third-party tools into applications to solve specific use cases of the customer.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
Software Engineer
Hansen Yuncken Australia
02.2022 - 07.2022
- Part of Innovation wing of Hansen Yuncken, developing the platform Innoki, which is a digital platform which connects all third party information in a common data environment. This platform is used by Project Remediate, a NSW Government program.
- Coordinated with engineers, product owners and business analysts to evaluate and improve the software application.
- Reviewed project specifications and designed technology solutions that satisfied client requirements.
- Worked with customers for requirements analysis and to determine scope of application and enhancement capabilities.
Analyst - System Development
Infosys Limited
12.2018 - 02.2020
- Worked as lead developer of Infosys Verizon Enterprise Global UI team, part of Verizon account, offering online solutions for Verizon Enterprise customers as managed services.
- Worked on enabling Global Navigation features for enterprise customers across diverse product platforms, using Java/J2EE, JavaScript and jQuery.
- Worked on multi-functional online enterprise portal providing ordering, billing, customer care features to customers and worked on database updates for environment configuration using Oracle SQL.
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
- Worked on migration of Enterprise customers to next generation One Digital platform, based on Angular 6.
Analyst - System Development
Verizon India
10.2016 - 12.2018
- Engaged in development of several modules in Verizon Enterprise Center, online tool for customers to manage internet and wired communications services using Java, JavaScript and jQuery.
- Implemented KoreAI-based chat assistant on enterprise portal which provides customers with prompt updates on orders, invoices, reports.
- Participated in cross-functional projects while working in Agile development environments.
- Familiarised with version control and DevOps tools such as Git, JIRA, Jenkins and OneStash.
Software Engineer
Verizon India
08.2014 - 10.2016
- Developed online ordering application for Verizon Enterprise customers.
- Executed launch of Secure Cloud Interconnect on Verizon Enterprise Online Ordering channel.
- Achieved 70% reduced ordering time compared to pre-existing products on channel.
- Improved downtime in test environment using Service Virtualization.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
Education
Master of Information Technology -
Monash University
Clayton12.2022
Bachelor of Technology - Computer Science & Engineering
Govt. Model Engineering College
Cochin04.2014
Skills
- Java
- Python
- SpringBoot
- Spring MVC
- Oracle SQL
- MongoDB
- JavaScript
- Angular
- Software Design
- Technical Analysis
- JIRA
- Development Lifecycles
- Agile Methodologies
Accomplishments
- Monash PG Industry Experience 2021 Expo Winner- Won the award
for the best project based on Judges' voting, in the Green
products category. - Awarded Verizon Spotlight Award for Performance Excellence - 2014
- Selected for the position of Centre Head in the Cochin City Core Team of Make A Difference 2012. Selected to participate in a year-long programme called LxD(Leadership x Design), based on Stanford's Design Thinking Principle, as part of city Core Team
training.
Timeline
Software Engineer
Innoki Pty. Ltd.
08.2022 - Current
Software Engineer
Hansen Yuncken Australia
02.2022 - 07.2022
Analyst - System Development
Infosys Limited
12.2018 - 02.2020
Analyst - System Development
Verizon India
10.2016 - 12.2018
Software Engineer
Verizon India
08.2014 - 10.2016
Master of Information Technology -
Monash University
Bachelor of Technology - Computer Science & Engineering
Govt. Model Engineering College
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