Lalaine Yambao
COWRA,New South Wales
Overview
7
7
years of professional experience
Work History
OJT RESTAURANT
ABC HOTEL PAMPANGA
11.2016 - 02.2017
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Answered customer questions about hours, seating, and menu information
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Used cash registers and credit card machines to cash out customers.
Factory Production Worker
ADERANS CORPORATION
05.2014 - 06.2015
- Carefully packaged finished products and prepared for shipment
- Unloaded and loaded items from conveyors, machines, and conveyances
- Operated [Number] machines proficiently and in compliance to safety standards
- Inspected final products to assess compliance with quality standards and established tolerances.
DR.PEARL MILKSHAKE, Barista
09.2013 - 09.2014
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Controlled line and crowd with quick, efficient service
- Cleaned counters, machines, utensils, and seating areas daily
- Maintained regular and consistent attendance and punctuality.
Bartender Apprentice
COFFEE OVERDOSE
08.2012 - 06.2013
- Assisted Bartender in preparing and serving alcoholic and non-alcoholic drinks based on ingredients provided
- Restocked and replenished bar inventory and supplies and reported shortages or reordering needs to management
- Maintained clean and sanitary bar by washing, wiping and sterilizing counters, sinks, utensils, shelves and storage areas
- Closed out cash register and prepared cashier report at close of business.
Sales Clerk
268 SHOPPING CENTER
05.2010 - 03.2011
- Assisted customers by finding items quickly to boost store satisfaction rates
- Kept front check out area clean and organized for efficient service
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems
- Processed payments and returns with accuracy and efficiency.
Education
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STI ANGELES
High School Diploma - undefined
ANGELES CITY PAMPANGGA NATIONAL HIGH SCHOOL ANGELES
Skills
- Hand-eye coordination
- Staff training
- Time management
- Exceptional communication
- Positive attitude
- Problem-solving abilities
- Guest relations
- Integrity and honesty
- Salesmanship
- Patience under pressure
- Customer service excellence
- Food safety awareness
- Menu knowledge
- Bill Computation
- Cleaning and Sanitation
- Reliable and Trustworthy
Timeline
OJT RESTAURANT
ABC HOTEL PAMPANGA
11.2016 - 02.2017
Factory Production Worker
ADERANS CORPORATION
05.2014 - 06.2015
DR.PEARL MILKSHAKE, Barista
09.2013 - 09.2014
Bartender Apprentice
COFFEE OVERDOSE
08.2012 - 06.2013
Sales Clerk
268 SHOPPING CENTER
05.2010 - 03.2011
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STI ANGELES
High School Diploma - undefined
ANGELES CITY PAMPANGGA NATIONAL HIGH SCHOOL ANGELES