Lalit Khanduja
Parramatta,NSW
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
7
7
years of professional experience
Work History
Executive Administrative Coordinator
HCL Technology
Noida
06.2018 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Improved office operations by automating client correspondence, record tracking and data communications.
Administrative Assistant
Total IT Global
Gurgaon
06.2016 - 05.2018
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Performed research to collect and record industry data.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
Bachelor's In Commerce - Ecommerce
IGNOU
New Delhi12.2006
Skills
- Back Office Operations
- Spreadsheets
- Administrative Management
- Project Planning
- Accounting Support
- Technical Support
- Phone Call Answering
- Database Administration
- Business Correspondence
- Office Supplies and Inventory
- Internal Communications
- Ground Transportation
- Critical Thinking
- Financial Records
- Microsoft Office
Timeline
Executive Administrative Coordinator
HCL Technology
06.2018 - 05.2023
Administrative Assistant
Total IT Global
06.2016 - 05.2018
Bachelor's In Commerce - Ecommerce
IGNOU