Lalit Kumar
Como
Summary
Reliable and highly motivated individual with top class academic qualification with strong analytical, numerical & problem-solving skills. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
9
9
years of professional experience
Work History
Disability Employment Support Officer (Part Time)
WestCare
2023.02 - Current
- On-board new supported employees. Follow the Induction process for supported employees from initial expression of interest to work trials and commencement of work.
- Complete documentation for wage assessments.
- Work with supported employees and their families to develop and update Individual Employment Plans and their support needs.
- Train supported employees in technical skills and other workplace skills as required and as per Senior Production Supervisor's direction and inline with individual support plan/goals.
- Develop effective working relationships and liaise with supported employees' families, external providers and support agencies as needed.
- Assist the Support Services Coordinator to complete NDIS compliance and registration activities.
- Prepare NDIS progress report for supported employees
Student Council Member
Acknowledege Education
- Implemented effective time management strategies while balancing academic responsibilities alongside council commitments.
- Participated in staff meetings to provide insight on student perspectives regarding important school decisions.
- Demonstrated strong leadership skills by taking initiative in organizing events and rallying support from peers, faculty members, and administration.
- Conducted surveys among the student body to gather feedback on pressing issues, improving overall satisfaction within the school community.
Youth Support Worker (Casual)
Hendercare
2022.02 - Current
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Maintained record of daily individual activities, behaviours and pertinent incidents for patient analysis and assessment.
- Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
- Collaborated with families to provide support and resources for youth development and wellbeing.
Support Worker (Casual)
Perth Disability Services
2022.07 - 2023.05
- Kept accurate records for client files and handled related paperwork.
- Kept detailed daily logs with care actions, patient behaviours and incidents.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Collaborated with parents on home care and support for children with disabilities.
Customer service representative
Coles Express
2021.03 - 2022.03
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Crew Member
Hungry Jack's
2020.02 - 2022.02
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Team Leader
Burger King
2015.07 - 2020.01
- Utilized various training techniques to develop team.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Documented customer orders and conveyed special requests to kitchen staff.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Education
Diploma of Community services -
Acknowledge Education
Perth, WA02.2023
Certificate 3 in Individual Support -
Stanley College
Perth, WA10.2021
Higher Secondary -
BRIPS
Kurukshetra, India2019
Skills
- Strong teamwork capabilities
- Problem-Solving
- Conflict Resolution
- Flexible and Adaptable
- Planning and coordination
- Meeting facilitation
- MS Office
- Organization and Time Management
- Excellent Communication
- Dependable and Responsible
Reference
Manju Devi (0401766037) Assistant Manager (Coles)
Sonam Pelden (0424082109) Disability Employment Support Officer (Westcare)
Vikram Prasad (0499995480) Youth Support Worker (Hendercare)
Timeline
Disability Employment Support Officer (Part Time)
WestCare
2023.02 - Current
Support Worker (Casual)
Perth Disability Services
2022.07 - 2023.05
Youth Support Worker (Casual)
Hendercare
2022.02 - Current
Customer service representative
Coles Express
2021.03 - 2022.03
Crew Member
Hungry Jack's
2020.02 - 2022.02
Team Leader
Burger King
2015.07 - 2020.01
Student Council Member
Acknowledege Education
Diploma of Community services -
Acknowledge Education
Certificate 3 in Individual Support -
Stanley College
Higher Secondary -
BRIPS
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