Summary
Overview
Work History
Education
Skills
PERSONAL DATA
Certification
Timeline
Generic
Lalita Lomda

Lalita Lomda

Mareeba,Queensland

Summary

Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Social Media Content Creator

Skybury Coffee
05.2024 - 12.2024
  • Collaborated with teams to create coffee content strategy with marketing initiatives.
  • Managed social media accounts, ensuring timely responses to comments and messages from the community.
  • Created visually appealing graphics and videos to enhance post engagement and shareability.

Barista All Rounder

Skybury Cafe & Roastery
05.2022 - 02.2024
  • Crafted high-quality beverages, ensuring consistency and adherence to recipe standards.
  • Provided exceptional customer service, creating welcoming environment for patrons.
  • Operated espresso machines and grinders, maintaining equipment functionality and cleanliness.
  • Managed inventory levels, restocking supplies to meet demand during peak hours.
  • Trained new staff on beverage preparation techniques and customer service protocols.
  • Monitored cash register operations, ensuring accurate transactions and balanced cash drawers.
  • Supported promotional initiatives by creating visually appealing product displays in-store.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Barista Part Time

Cuccio's Bakery
08.2022 - 06.2023
  • Crafted high-quality espresso beverages following standardized recipes and techniques.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Packaged sandwiches, pies and other food items for customer purchase.
  • Cleaned counters, machines, utensils, and seating areas daily.

Receptionist

Holiday Inn Pattaya Hotel
10.2018 - 03.2020
  • Provided exceptional customer service at front desk, ensuring guest satisfaction and prompt issue resolution.
  • Managed check-in and check-out processes efficiently, streamlining operations for improved guest experience.
  • Assisted guests with inquiries regarding hotel services, local attractions, and transportation options.
  • Coordinated room assignments and special requests to optimize occupancy and enhance guest comfort.
  • Maintained accurate records of reservations and payments using property management software.

Education

BBA - Tourism And Hotel Management

Kasetsart University Sriracha Campus
Thailand
12-2017

Diploma - Leadership Management

Cairns Collage of English
Cairns, QLD
03-2023

Skills

  • Order taking
  • Beverage preparation
  • Opening and closing duties
  • Espresso machine operation
  • Latte art
  • Time management
  • Grinding techniques
  • Cash handling
  • POS systems
  • Hospitality service expertise
  • Hospitality and professionalism
  • Available weekends

PERSONAL DATA

  • DOB 22 April 1993
  • Nationality : Italy
  • Marital Status : Married

Certification

  • RSA ,QLD Certification

Timeline

Social Media Content Creator

Skybury Coffee
05.2024 - 12.2024

Barista Part Time

Cuccio's Bakery
08.2022 - 06.2023

Barista All Rounder

Skybury Cafe & Roastery
05.2022 - 02.2024

Receptionist

Holiday Inn Pattaya Hotel
10.2018 - 03.2020

BBA - Tourism And Hotel Management

Kasetsart University Sriracha Campus

Diploma - Leadership Management

Cairns Collage of English

Similar Profiles

CREATE PROFILE
Lalita Lomda