Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

LALITA SARIPALLE

Summary

Highly motivated Program Facilitator with a background in visual arts, design, music and student administration. Demonstrated experience in organising and facilitating engaging art and music workshops. Extensive experience as a Student Services Administrator and proven track record in improving student retention rates at various academic institutions. Passionate about arts education and fostering exposure to art for well-rounded growth.

Overview

13
13
years of professional experience

Work History

Art Workshop Facilitator

RAW Art Workshops
06.2023 - Current
  • Presenting and facilitating art workshops for kindergarten aged children (3- 5 year olds) through to Prep- Year 6 students at various primary schools around Brisbane
  • Assisting the Director in promoting and expanding art incursions services in Melbourne in 2024, successfully bringing on 8 centres since May (2024)
  • Following lesson plans, developing strategies to efficiently run 45 and 90-minute workshops for students
  • Organising and maintaining high-quality learning spaces for workshops
  • Problem solving and assisting children with challenges faced during workshops to achieve the final outcomes
  • Creating a fun, impactful learning environment by incorporating additional educational resources
  • Liaising with teachers to achieve better outcomes and gathering constructive feedback to refine lessons for future
  • Preparing, organising and managing resources and materials for lessons.

Vocal Music Teacher

South Indian Music, Swara-Sadhana School Of Carnatic Music
01.2012 - Current


  • Facilitating and co-facilitating engaging vocal music lessons for children from the ages 4 and above as well as one-off workshops for adults at music festivals
  • Liaising and collaborating with co-musicians and organisers to deliver high-quality workshops
  • Actively participating in professional development workshops to learn new methods of teaching music
  • Efficiently managing class with structured and unstructured activities to foster a stimulating environment
  • Engaging with parents to enhance the overall learning experience
  • Assisting with organisation of annual school concerts
  • Tailoring learning strategies specific to maximise positive outcomes.

Caregiving (Maternity Break)

-
05.2022 - 05.2023

Client Services Administrator

School of Nursing, Box Hill Institute
02.2018 - 05.2022

Student & Faculty Administration:

  • Managed student support services for 400+ students, overseeing enrolments, participation records, course management, and fee administration using student management systems
  • Collaborated with 40+ Nursing Educators and support staff to ensure high-quality service delivery to students
  • Conducted training sessions and mentored team members to enhance productivity and customer service excellence
  • Coordinated Student Experience events to promote Faculty programs, ensuring effective outreach and engagement
  • Prepared diverse documentation, including forms, letters, information packs, brochures, spreadsheets, and maintained internal databases
  • Addressed client feedback promptly, resolving issues and escalating matters as needed to ensure timely resolution
  • Provided administrative support for practical placements, commercial operations, invoicing, and reporting
  • Supported recruitment processes for Nursing Educators, Technical Officers, and Administrative Staff, facilitating smooth onboarding
  • Organised resources and spaces for professional development workshops for Educators, enhancing team skills and knowledge.
  • Delivered exceptional reception services and customer support, ensuring accurate responses to internal and external inquiries
  • Provided efficient secretarial support to Senior Management, managing complex diary and finance administration tasks
  • Assisted faculty in compliance and audit preparation, ensuring adherence to regulatory standards


Student Retention and Strategy Implementation:

  • Implemented proactive strategies to improve student retention, including facilitating meetings between students, course coordinators, and well-being officers to address withdrawal issues promptly
  • Collaborated with Course Coordinators and the Operational Manager to identify and support at-risk students, adapting strategies based on feedback to reduce withdrawal rates

Student Support Administrator

Institute of Health & Nursing Australia
12.2014 - 01.2018
  • Managed campus reception, efficiently handling inquiries from students, hospital facilities, and senior management via face-to-face, phone, and email communication
  • Provided essential operational support to senior management and teaching staff, ensuring seamless administrative operations
  • Processed diverse student administrative tasks including enrolments, withdrawals, credit transfers, refunds, and state funding applications, maintaining strict RTO compliance
  • Organised and managed fleet and travel arrangements for Senior Administrators and teaching staff
  • Assisted in candidate shortlisting, scheduled interviews, and conducted reference checks to facilitate recruitment processes
  • Handled procurement activities by processing supplier and hospital quotations, generating purchase orders, and managing timely invoice processing
  • Managed issuance of student ID cards, clinical placement packs, and uniforms, while handling student fees and financial transactions using XERO
  • Monitored student progress, ensuring timely completion of assessments and supporting student success
  • Assisted Senior Administrators and educators in organising orientation programs for new students.

Education

Bachelor of Arts - Psychology and Human Resource Management

Swinburne University of Technology
2013

Skills

  • Program Facilitation
  • Art and Music Education
  • Client Services Administration
  • Resource Management
  • Team Collaboration
  • Problem Solving
  • Active Listening
  • Adaptability and Flexibility
  • Analytical Thinking
  • Excellent Communication

Additional Information

Technical Skills:


ADOBE Photoshop

ADOBE Illustrator

ADOBE InDesign

ProCreate

MS Word

MS Powerpoint

MS Outlook

MS Excel

Tech-One Suite

Salesforce CRM

Timeline

Art Workshop Facilitator

RAW Art Workshops
06.2023 - Current

Caregiving (Maternity Break)

-
05.2022 - 05.2023

Client Services Administrator

School of Nursing, Box Hill Institute
02.2018 - 05.2022

Student Support Administrator

Institute of Health & Nursing Australia
12.2014 - 01.2018

Vocal Music Teacher

South Indian Music, Swara-Sadhana School Of Carnatic Music
01.2012 - Current

Bachelor of Arts - Psychology and Human Resource Management

Swinburne University of Technology
LALITA SARIPALLE