Lally Ann Estrabillo
Geelong,VIC
Summary
Professional operations manager with strong expertise in retail management and logistics. Proven track record in optimizing store performance, enhancing customer experience, and leading teams to meet and exceed goals. Known for effective problem-solving, strategic planning, and adaptability to changing business needs. Skilled in inventory control, staff training, and process improvement.
Experienced with inventory management, team leadership, and customer engagement. Utilizes strategic planning to improve store efficiency and enhance shopping experiences. Track record of delivering consistent results through effective communication and operational expertise.
Professional culinary artist with focus on pastry arts, delivering exquisite creations for upscale dining experiences. Known for collaborative spirit and dedication to achieving exceptional results. Reliable and adaptable, consistently meeting diverse and evolving kitchen demands. Skilled in precise baking, creative design, and maintaining high standards of food safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager of Operations
Yogorino VIVA International Food & Restaurant, Inc
04.2023 - 09.2023
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
Assistant Store Manager
McDonald's Restaurant
05.2018 - 03.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
Bachelor of Science in Hotel Restaurant Management -
Saint Nicolas College of Business And Technology
Philippines04-2018
Skills
Pastry Chef
Certification
- Shift Management Excellence Course.
- Food Safety Course.
- Introduction to Department Management Course.
Timeline
Store Manager of Operations
Yogorino VIVA International Food & Restaurant, Inc
04.2023 - 09.2023
Assistant Store Manager
McDonald's Restaurant
05.2018 - 03.2022
- Shift Management Excellence Course.
- Food Safety Course.
- Introduction to Department Management Course.
Bachelor of Science in Hotel Restaurant Management -
Saint Nicolas College of Business And Technology
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