Lam Huynh
Sadleir,NSW
Summary
Driven professional with proven expertise in customer service and cash handling, honed at Jamaica Blue Fine Coffees and other notable establishments. Excelled in creating welcoming environments and boosting sales through exceptional service and up-selling techniques. Adept at working in high-pressure situations, demonstrating strong teamwork and inventory management skills.
Overview
8
8
years of professional experience
Work History
Barista
Jamaica Blue Fine Coffees
10.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cashier
Kentucky Fried Chicken PTY LTD
10.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed operations with efficiency in a fast-paced and high workload environment.
Cafe Worker
Jamaica Blue PTY LTD
10.2016 - 06.2020
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
Bachelor of Arts - Screen Media (arts And Production)
Western Sydney University
Sydney, NSW11.2024
High School Diploma -
Bonnyrigg High School
Bonnyrigg, NSW11.2020
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- POS Systems
- Item Memorization
- Sales expertise
- Product displays
- Soft selling
- Professional Demeanor
- Inventory Management
- Performance Improvement
- Up-selling
Timeline
Barista
Jamaica Blue Fine Coffees
10.2021 - Current
Cashier
Kentucky Fried Chicken PTY LTD
10.2020 - 10.2021
Cafe Worker
Jamaica Blue PTY LTD
10.2016 - 06.2020
Bachelor of Arts - Screen Media (arts And Production)
Western Sydney University
High School Diploma -
Bonnyrigg High School
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