Overview
Work History
Education
Skills
Timeline
Generic

Lam Nguyen

Melbourne,VIC

Overview

7
7
years of professional experience

Work History

Front of House Staff Member

Ajisen Ramen
01.2023 - 03.2023
  • Established welcoming atmosphere by greeting each guest warmly
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards
  • Helped guests at tables when in need of assistance
  • Demonstrated knowledge of menu items and corresponding ingredients
  • Reset tables between guests by restocking low items and wiping down surfaces.

Team Member

Oishi Oishi
04.2019 - 12.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety
  • Contributed to team success by completing jobs quickly and accurately
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
  • Trained new employees by demonstrating tasks and coaching during daily activities
  • Operated register to process payments and collect cash payment for order totals.

Retail Assistant

Mosaic Gift Shop
01.2018 - 08.2022


  • Used POS system to process sales, returns, online orders, and gift card activations
  • Maintained tidy and organised store environment to comply with cleanliness standards
  • Greeted customers, helped locate merchandise, and suggested suitable options
  • Assisted customers with prompt and polite support in-person.

Junior Barista

About Life Coffee Brewer
02.2016 - 10.2017
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated coffee brewers (Simonelli Aurelia), grinder (Mazzer Jolly), and other equipment.
  • Capable of executing fundamental latte art designs
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.

Education

Bachelor of Information Technology - Computer Networking

Melbourne Polytechnic
Preston, VIC
12.2023

High School -

Epping SC
Epping, VIC
12.2019

Skills

  • Quality Inspections
  • Leadership
  • Clear Communication
  • Teamwork and Collaboration
  • Cash Handling
  • Complaint resolution
  • Customer service
  • Availability :

    • Monday - Sunday 6:00 AM - 11:00 PM

Timeline

Front of House Staff Member

Ajisen Ramen
01.2023 - 03.2023

Team Member

Oishi Oishi
04.2019 - 12.2022

Retail Assistant

Mosaic Gift Shop
01.2018 - 08.2022

Junior Barista

About Life Coffee Brewer
02.2016 - 10.2017

Bachelor of Information Technology - Computer Networking

Melbourne Polytechnic

High School -

Epping SC

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Lam Nguyen