Lam Nguyen
Melbourne,VIC
Overview
7
7
years of professional experience
Work History
Front of House Staff Member
Ajisen Ramen
01.2023 - 03.2023
- Established welcoming atmosphere by greeting each guest warmly
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards
- Helped guests at tables when in need of assistance
- Demonstrated knowledge of menu items and corresponding ingredients
- Reset tables between guests by restocking low items and wiping down surfaces.
Team Member
Oishi Oishi
04.2019 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Trained new employees by demonstrating tasks and coaching during daily activities
- Operated register to process payments and collect cash payment for order totals.
Retail Assistant
Mosaic Gift Shop
01.2018 - 08.2022
- Used POS system to process sales, returns, online orders, and gift card activations
- Maintained tidy and organised store environment to comply with cleanliness standards
- Greeted customers, helped locate merchandise, and suggested suitable options
- Assisted customers with prompt and polite support in-person.
Junior Barista
About Life Coffee Brewer
02.2016 - 10.2017
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated coffee brewers (Simonelli Aurelia), grinder (Mazzer Jolly), and other equipment.
- Capable of executing fundamental latte art designs
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Information Technology - Computer Networking
Melbourne Polytechnic
Preston, VIC12.2023
High School -
Epping SC
Epping, VIC12.2019
Skills
- Quality Inspections
- Leadership
- Clear Communication
- Teamwork and Collaboration
- Cash Handling
- Complaint resolution
- Customer service
- Availability :
Monday - Sunday 6:00 AM - 11:00 PM
Timeline
Front of House Staff Member
Ajisen Ramen
01.2023 - 03.2023
Team Member
Oishi Oishi
04.2019 - 12.2022
Retail Assistant
Mosaic Gift Shop
01.2018 - 08.2022
Junior Barista
About Life Coffee Brewer
02.2016 - 10.2017
Bachelor of Information Technology - Computer Networking
Melbourne Polytechnic
High School -
Epping SC