Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lam Nguyen

Campbelltown,Australia

Summary

I am committed to working in teams and adaptable in any given environment. I am heavily focus within customer service and overall positive individual who is also an active listener.

Overview

3
3
years of professional experience

Work History

All Rounder

Bami Vietnamese
Adelaide, SA
12.2024 - Current
  • Maintained cleanliness of dining area including setting up tables before shift began, cleaning up spills during shift, wiping down surfaces after shift ended.
  • Followed health codes guidelines for safe food handling practices at all times including proper storage techniques for perishable items.
  • Communicated effectively with kitchen staff concerning order status updates or special requests from customers.
  • Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
  • Cooked meats, vegetables and other foods according to recipes or customers' orders.
  • Adhered to company policies and procedures concerning cash handling practices.
  • Provided excellent customer service by addressing customer inquiries promptly and efficiently.
  • Checked expiration dates on food products before stocking shelves or selling them to customers.

Domestic Cleaner

Lily Bui
Campbelltown, Australia
10.2022 - Current
  • Skilled at working independently and collaboratively in team environment.
  • Worked with clients to identify priority tasks for timely completion.
  • Consistently met high-quality standards for continued customer satisfaction and loyalty.
  • Consistently met high-quality standards for continued customer satisfaction and loyalty.
  • Developed and maintained courteous and effective working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Communicated with clients to follow up on completed jobs and verify full satisfaction.
  • Deep cleaned bathroom and kitchen areas to produce spotless, hygienic results

Kitchen Hand

Vo Thanh Tai Nguyen
Kensington and Norwood, Australia
05.2023 - 12.2023
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Used kitchen equipment as instructed and to safety protocols.
  • Cleared tables to remove dirty utensils and leftover food items.
  • Rotated food on workstations and in display cases, disposing of spoilt items.
  • Cooked and served lunch for up to 20-30 customers throughout service shifts.
  • Skilled at working independently and collaboratively in team environment.
  • Worked with clients to identify priority tasks for timely completion.
  • Consistently met high quality standards for continued customer satisfaction and loyalty.
  • Developed and maintained courteous and effective working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Communicated with clients to follow up on completed jobs and verify full satisfaction.

All Rounder

Kim Nguyen
St Morris, Australia
03.2023 - 07.2023
  • Deep cleaned bathroom and kitchen areas to produce spotless, hygienic results.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Processed cash and card payments promptly, minimizing customer waiting times and enabling swift table turnarounds.
  • Memorizing 50+ items, including drinks, beverage and food.

Education

Bachelor of Secondary Education - Education

University of South Australia
Mawson Lakes
12-2028

Foundation Studies Program -

Eynesbury College
Adelaide
01-2025

High School Diploma -

Marryatville High School
Adelaide
08.2022

Skills

  • Order taking
  • Loading and unloading
  • Cash handling policies
  • Cash handling
  • Product recommendations
  • Moving and handling
  • Physical strength
  • Kitchen deep cleaning
  • Commercial window cleaning
  • Customer service
  • Food preparation

Languages

Vietnamese
Native/ Bilingual
English
Native/ Bilingual

Timeline

All Rounder

Bami Vietnamese
12.2024 - Current

Kitchen Hand

Vo Thanh Tai Nguyen
05.2023 - 12.2023

All Rounder

Kim Nguyen
03.2023 - 07.2023

Domestic Cleaner

Lily Bui
10.2022 - Current

Bachelor of Secondary Education - Education

University of South Australia

Foundation Studies Program -

Eynesbury College

High School Diploma -

Marryatville High School

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Lam Nguyen