Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rameshwor Lamichhane

Hurstville,NSW

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. A hardworking and passionate job seeker with strong organizational skills is eager to secure a gaming operations team as a trainee game dealer. Ready to help the team achieve company goals.


Overview

1
1
Certification

Work History

Customer Service Representative

Woolworths
02.2023 - 07.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, increasing loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on customer needs.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Responded to customer requests for products, services, and company information.
  • Created and maintained a detailed database to develop promotional sales.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

Bachelor - Computer And Information Systems Security

Australian Institute Of Higher Education
Sydney, NSW
01.2026

Skills

  • Product Knowledge
  • Call Management
  • Complaint Resolution
  • Scheduling
  • Data Entry
  • Coordination

Certification

Khagendra BC (811279)

0405766483

Timeline

Customer Service Representative

Woolworths
02.2023 - 07.2023

Bachelor - Computer And Information Systems Security

Australian Institute Of Higher Education

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Rameshwor Lamichhane