Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lamisa Ahmed

Brisbane,QLD

Summary

Compassionate and empathetic individual with a Diploma in Health Science (Psychology) and lived experience of mental health challenges, offering a unique perspective and strong commitment to supporting mental health initiatives. Experienced in peer support, community engagement, and advocacy, with skills in client relationship management, active listening, and cultural sensitivity. Currently pursuing further studies in counselings and eager to contribute to Queensland Health's mental health services.

Overview

13
13
years of professional experience

Work History

Freelance Consultant

Self-Employed
03.2019 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Analyzed data sets to identify trends and opportunities for process improvements within client organizations.

Fundraising Representative

Public Outreach Fundraising
02.2014 - 03.2017
  • Increased donor engagement by developing and implementing targeted fundraising campaigns.
  • Managed donor database systems, ensuring accuracy of contact information and donation history records.
  • Coordinated logistics for special events such as galas or auctions, ensuring a seamless experience for attendees while maximizing funds raised during the event.
  • Created and managed annual budgets for fundraising initiatives, monitoring expenses to maximize return on investment.
  • Participated in strategic planning sessions with leadership team members to set goals and objectives related to development and fund-raising activities.
  • Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
  • Coordinated events to encourage community involvement and increase awareness of organization's mission.

Volunteer Peer Support Worker Children's Hospital

Chittagong Medical Hospital
01.2012 - 01.2014
  • Participated in ongoing training opportunities to stay current on best practices in mental health support services.
  • Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.
  • Built trusting relationships with family members of clients, offering guidance on how to best support their loved ones during the recovery process.
  • Strengthened staff knowledge of peer support principles by conducting educational workshops and serving as a role model for colleagues.
  • Maintained accurate records of client interactions, ensuring confidentiality and adherence to agency policies.
  • Enhanced group dynamics by facilitating peer support meetings, fostering a safe and supportive environment.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to clients'' needs.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.

Education

Bachelor of Science - Psychology

Curtin University
Perth, WA
07-2026

Skills

    - Mental Health Awareness and Peer Support

    - Client Relationship Management- Active Listening and Empathy

    - Case Documentation and Management

    - Cross-Cultural Communication

    - Community Outreach and Engagement

    - Organization and Time Management

    - Fundraising and Advocacy

    - Team Collaboration

Languages

Bengali
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual

Timeline

Freelance Consultant

Self-Employed
03.2019 - Current

Fundraising Representative

Public Outreach Fundraising
02.2014 - 03.2017

Volunteer Peer Support Worker Children's Hospital

Chittagong Medical Hospital
01.2012 - 01.2014

Bachelor of Science - Psychology

Curtin University

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Lamisa Ahmed