Lan Luc
NSW
Summary
A proactive and organised Bachelor of Information Technology & Commerce graduate from Macquarie University, want to kickstart an IT career in a hands-on support role. With a strong foundation in , operating systems, and networking from academic studies, coupled with practical experience in customer service and problem-solving. I am keen to apply my skills in Level 1 IT support, device setup, troubleshooting, asset management, and general IT coordination, while building strong working relationships and contributing to a dynamic team.
Overview
2025
2025
years of professional experience
Work History
Volunteer
International Student Welcome Desks
- Supported newly-arrived international students at airport welcome desks by providing a friendly first point of contact and sharing useful local resources.
- Demonstrated empathy, adaptability, and cross-cultural communication skills in a real-world setting.
- Helped foster a sense of community and belonging for international students beginning their journey in NSW.
University Project
RapidAnalysis
08.2024 - 11.2024
- Delivered a security audit aligned with the ASD Essential Eight framework by identifying and evaluating vulnerabilities across software, hardware, and applications.
- Evaluating software, hardware, and applications for vulnerabilities per client requirements.
- Collaborated with teammates to implement control measures to mitigate cyber threats.
- Presented a clear report and mitigation strategies to stakeholders, improving overall cybersecurity posture.
Education
Bachelor of IT/Commerce - Cyber Security And Finance
Macquarie University
Sydney, NSW11-2024
Skills
- Vulnerability assessment
- SIEM management
- Web application security
- Log analysis
- Incident response fundamentals
- Python
- PowerShell
- Written and verbal communication
Timeline
University Project
RapidAnalysis
08.2024 - 11.2024
Volunteer
International Student Welcome Desks
Bachelor of IT/Commerce - Cyber Security And Finance
Macquarie University
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