Lana Agas
Clarinda,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Expertise in sales and customer service. Respectful and compassionate professional offering 30 year background serving community by providing guidance for clients in need.
Overview
33
33
years of professional experience
Work History
Support Worker
Flair And Fine Care
03.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Domestic Cleaner
Absolute Domestics
08.2022 - 03.2023
- Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Sales Consultant
Tilemart
02.2011 - 06.2016
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Consultant
Designer Tiles
01.2010 - 01.2011
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Sales Consultant
Tilemart
01.2008 - 12.2009
- Provided sales and customer service assistance to walk-in traffic
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Sales Consultant
Fashion Tiles
03.2006 - 09.2007
- Provided sales and customer service assistance to walk-in traffic
- Applied knowledge of market and full range of innovative and unique products to meet customer needs.
Sales Consultant, Interior Design
Cerdomus Studios
02.2000 - 02.2006
- Organized detailed documentation of contracts, invoices, purchase orders, delivery schedules for efficient record-keeping purposes.
- Increased repeat business by delivering outstanding results and cultivating long-term customer loyalty.
- Boosted sales revenue by identifying opportunities for upselling additional products and services during consultations.
- Collaborated closely with clients to determine their specific needs and preferences for each design project.
Sales Clerk
Integrated Packaging Of Australia
05.1995 - 09.1999
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Dealt with all telephone and reception enquiries.
Sandwich Hand
Koonung Cafe Deli
04.1991 - 01.1995
- Customer Service
- Food preparation
- Supported efficient business operations by completing opening and closing duties as required.
Education
High School Diploma -
Altona North High School
Altona, VICSkills
Product and service knowledge
Documentation abilities
Customer Relationship Management
Time Management
Goal-Oriented
Sales expertise
Timeline
Support Worker
Flair And Fine Care
03.2023 - Current
Domestic Cleaner
Absolute Domestics
08.2022 - 03.2023
Sales Consultant
Tilemart
02.2011 - 06.2016
Sales Consultant
Designer Tiles
01.2010 - 01.2011
Sales Consultant
Tilemart
01.2008 - 12.2009
Sales Consultant
Fashion Tiles
03.2006 - 09.2007
Sales Consultant, Interior Design
Cerdomus Studios
02.2000 - 02.2006
Sales Clerk
Integrated Packaging Of Australia
05.1995 - 09.1999
Sandwich Hand
Koonung Cafe Deli
04.1991 - 01.1995
High School Diploma -
Altona North High School
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