Lana Harmey

I have been employed to coach the year 5 Waterpolo team and have a have a current Working With Children Check

• Responsibilities:
• Taking care and responsibility of children and teaching them the importance of teamwork and skill development
• Foster and encourage a positive inclusive environment
• Motivating students, being organised for each session
• Punctuality
• Acting as a role model and presenting a positive image of the school

Company Overview: A popular retail outlet specialising in sleepwear where I would generally work at the front of the store, greeting customers and on the Point of Sale (POS) system helping customers with their purchases. Responsibilities included:

• Maintained a clean and organised inventory
• Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction
• Happily guided customers through the process of successfully finding their ideal styles and sizes
• Handling POS system transactions include credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow
• Punctuality
• Banking and assisting in closing and opening the store
• Taking charge at times during absence of manager

Key skills:

• GREAT customer service skills with an ability to identify customer needs
• Ability to work with a team in a high energy, fast paced environment
• Responsible, organised and exceptional Time management
• Good hygiene practices
• Excellent communication skills with a confident and friendly outlook
• A popular retail outlet specialising in sleepwear

I was an Assistant referee for games for aged 18 and older and Centre referee games for players from the ages of 10-14. Responsibilities included:

• Providing guidance and direction
• Being organised and ensuring all equipment needed is available
• Introducing myself to parents/coaches/managers at the beginning of the games in a friendly and approachable way
• The ability to make quick and confident decisions
• Ensuring safe play at all times
• Being clear and providing direction
• At the end of every game entering the results

Key skills:

• Communication
• Confidence in decisions made on field
• Time management and organisational skills
• Physical fitness
• Spatial awareness

I worked at Peter Alexander, Myer Chatswood, as a Christmas Casual, similar to my later job as a casual at the Macquarie store. Responsibilities included :

• Anticipated customer needs and provided professional and positive customer service while upholding brand standards and values to ensure customer satisfaction
• Maintained a clean and organised inventory
• Happily guided customers through the process of successfully finding their ideal styles and sizes
• Handling POS system transactions including credit, cash exchanges / returns and refunds
• Dually assisting in the general Myer store if help is needed
• Actively staying informed about sale offering /loyalty programs
• Taking charge at times during Manager absence

Key Skills:

• Responsible, organised and flexible
• Good Communication skills in a confident and friendly manner
• Hygiene practices
• Good time management
• Working well within a team