Lana Kuo
MUIRHEAD,NT
Summary
I am an empathetic and reliable person with a strong background in customer service and student mentoring. I am experienced in developing outreach strategies, communicating effectively with others, and supporting those around me. I am committed to improving programs and creating positive experiences for everyone involved.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Student Ambassador (NTLC)
Leanyer Primary School, Dripstone Middle School
01.2020 - 11.2023
- Assisted in organizing events promoting student led programs and resources.
- Collaborated with teachers and staff to develop outreach strategies to accommodate for different types of students and their learning abilities.
- Assisted in organizing events promoting university programs and resources.
- Collected feedback from peers to improve ambassador program effectiveness and outreach efforts.
- Facilitated communication between students and administration regarding academic opportunities.
Pet Sitter
Family Friends
06.2022 - 07.2022
- Provided attentive care to pets, ensuring their safety and well-being during scheduled visits.
- Administered medications and monitored health conditions based on pet owners' instructions.
- Communicated effectively with pet owners regarding daily activities and any concerns observed.
- Maintained accurate records of pet care activities and owner instructions for each visit.
Education
No Degree -
Casuarina Senior College
DarwinSkills
- Student engagement
- Activity planning
- Student mentoring
- Customer service skills
- Event coordination
- Team collaboration
- Reliability and punctuality
- Work ethic and integrity
- Patience and empathy
Accomplishments
- Achieved a better communicative system between students and teachers by compelling student voice regarding ways in which they learn better with both accuracy and efficiency.
- Improved statistics with data collected from surveys, ensuring maximal improvement.
- Created a student led environment that accounted for teacher wellbeing within classrooms.
Student Ambassador (NTLC):
Languages
English
Full Professional
Chinese (Mandarin)
Limited Working
Work Experience
Specsavers Optometrists & Audiology - Palmerston
- Date: Monday, 25thMarch 2024 to Thursday, 28thMarch 2024
- Role: Supportive administrative tasks
Awards
- Recipient of Academic Award (2019)
- Recipient of Academic Award (2020)
- Recipient of Reading Award (2021)
- Recipient of Reading Award (2022)
- Recipient of Student Ambassador Award (2023)
- Certificate of Merit for Achievement in:
- ST1 English Literary Studies (2025)
- ST1 Music (2025)
- ST1 Chem/Phys Scientific Studies (2025)
- ST1 Mathematics General (2026) -ST1 PE Volleyball (2026)
- ST1 Chemistry (2026)
Timeline
Pet Sitter
Family Friends
06.2022 - 07.2022
Student Ambassador (NTLC)
Leanyer Primary School, Dripstone Middle School
01.2020 - 11.2023
No Degree -
Casuarina Senior College