Lana Ramsden

A young, hard-working and reliable individual looking to obtain employment and secure a rewarding career opportunity to enhance customer service relations and skills for future career growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Cert III Business
• Cert II Tourism
• CERT II Active volunteering
• Completed though EBITS, EQIP
• Certificate in Makeup Artistry
• Currently completing a certificate III in Beauty
• Open Drivers License

• BOYNE/TANNUM HOOK UP, Assisted in setting up stalls, taking into consideration how many people would be attending and their movements. Interacted with the public by handing out flyers and conducting surveys which involved talking to members of the general public and recording their comments so they can be presented to the Boyne/Tannum Hook up committee to help improve the event. In addition, was required to manage a number of stalls with other volunteers which required setting up and taking responsibility of the displays, activities and information in the stalls.
• BOTANIC TO BRIDGE, Looking after the health and wellbeing of the runners by ensuring they have an ample supply of water and fruit. After the event, I assisted in helping clean up the stall.
• SENIORS WEEK, As groups we educated the elderly on different modern-day apps along with assisting with simple daily tasks. Participating in this event was very rewarding as it was obvious the seniors enjoyed our company. Attending this event also helped me gain confidence in talking to people.
• MULTICULTURAL FESTIVAL, While volunteering at the multicultural festival my responsibilities was the BSL (Boyne Smelter Limited) souvenir stall. Participated in selling the BSL merchandise, interacting with possible consumers and handling money.