Summary
Overview
Work History
Education
Skills
References
Timeline
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Annie Nguyen

Sydney,NSW

Summary

Customer service professional with 2 years of experience in hospitality environments, serving and selling to large numbers of customers daily. Skilled at maintaining high service standards under pressure, always putting the customer experience first, to build strong relationships. Confident in working with diverse customers and adapting communication to their needs, and contributing to team success.

Overview

2
2
years of professional experience

Work History

Retail Attendant

Platinum Staffing
North Sydney, NSW
07.2025 - Current
  • Operated POS systems and handled transactions at large-scale events (e.g. State of Origin 2025, 80,000+ attendees).
  • Delivered quick and reliable service under pressure in high-volume event environments.

Waitress, Operational Support

Eat Fuh
Darlinghust, NSW
02.2025 - Current
  • Lead waitstaff during peak hours, managing lunch service for 40–50 customers per shift.
  • Responsible for stock checking and placing packaging supply orders three times per week.
  • Contributed to half-day revenue of ~$1,500 through efficient and accurate customer service.

Sales Assistant

Danielle Fashion
Cabramatta , NSW
12.2023 - 12.2024
  • Assisted customers in selecting products tailored to their size, body shape, and personal color preferences.
  • Organized store displays and replenished stock with new arrivals to maintain a well-presented retail environment.

Education

M.D. - Business Analytics

University of Technology Sydney
Sydney, NSW
06-2025

Skills

  • Customer service
  • Product recommendations
  • Teamwork
  • POS system operations
  • Customer needs assessment
  • Time management
  • Trend awareness
  • Problem resolution

References

References available upon request.

Timeline

Retail Attendant

Platinum Staffing
07.2025 - Current

Waitress, Operational Support

Eat Fuh
02.2025 - Current

Sales Assistant

Danielle Fashion
12.2023 - 12.2024

M.D. - Business Analytics

University of Technology Sydney

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Annie Nguyen