Laney Mattsson
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Sales Representative & Supervisor
James Lane Furniture
05.2024 - Current
- Provide excellent customer service, guiding customers through furniture selection to meet their needs and preferences
- Take on supervisor responsibilities, managing the store and overseeing staff when the manager is absent
- Maintain store organization, manage inventory, and ensure product displays are appealing and well-stocked
- Contribute to team success and assist in training new employees to meet company standards
Front-End Service Assistant
Woolworths
01.2023 - Current
- Assist customers at the front end by handling cash register transactions and providing quick, friendly service
- Help customers with inquiries and support them in locating products within the store
- Assist in stock replenishment and ensure the store is neat, clean, and welcoming to all customers
- Develop strong multitasking and time management skills in a fast-paced environment
Education
High School Graduate -
Emmaus College
01.2023
Skills
- Excellent communication and interpersonal skills
- Strong leadership abilities
- Cash handling and Proficiency in POS systems
- Ability to work efficiently under pressure
- Strong problem-solving skills and Team player
- Sales expertise (Upselling)
Timeline
Sales Representative & Supervisor
James Lane Furniture
05.2024 - Current
Front-End Service Assistant
Woolworths
01.2023 - Current
High School Graduate -
Emmaus College
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