Lani Simons
Coomera
Summary
Dynamic team player and effective communicator, excelling in a fast-paced environment. Demonstrated exceptional customer service and problem-solving skills, enhancing customer satisfaction and streamlining operations. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Motivated to contribute to a positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
Hungry Jack's
06.2022 - 10.2024
- Provided exceptional customer service across front counter, drive-thru, and other areas, ensuring satisfaction and professionalism.
- Demonstrated multitasking skills by managing multiple orders efficiently without compromising quality.
- Trained new team members on procedures, customer service, and sales techniques to uphold team standards.
- Operated and maintained POS systems, managing accurate transactions and cash handling, while maintaining a clean and organized work environment.
Store Associate
TK Maxx
10.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
High School Diploma -
Helensvale Sate High School
Gold Coast, QLD11.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Clear Communication
References
Logan Roker
rokerlogan44@gmail.com | 0466 182 838
Timeline
Store Associate
TK Maxx
10.2024 - Current
Crew Member
Hungry Jack's
06.2022 - 10.2024
High School Diploma -
Helensvale Sate High School
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