Laniah Taleni

● Provide administrative support for fleet operations by maintaining accurate records, processing documents, and ensuring timely data entry.

● Use Salesforce to update and maintain accurate records and information.

● Process toll and infringement nominations, ensuring information is entered accurately and deadlines are met.

● Review rental documentation to verify accuracy and resolve discrepancies, enhancing record integrity.

● Managed email correspondence, scanned documents, and efficiently distributed paperwork to relevant teams.

● Assist with reception duties by answering enquiries, managing front-door access and receiving deliveries.

● Sorted incoming mail and distributed it to appropriate employees and departments. incoming mail to the appropriate employees and departments.

● Work independently to prioritise tasks, manage competing deadlines and support daily office operations.

• Founded and led a youth dance crew supporting high school students through dance, mentorship, teamwork and performance opportunities.
• Coordinated groups of up to 40 students, managing registrations, rehearsal schedules, choreography, competition preparation and performance timelines.
• Organised participation in dance competitions and showcases, overseeing event logistics, transport arrangements and scheduling from planning through to delivery.
• Built relationships with external organisations, developed and pursued sponsorship opportunities to support youth programs and fundraisers
• Provided ongoing mentorship and leadership, fostering confidence, accountability, collaboration and a positive environment for young people.
• Managed multiple responsibilities, competing priorities and time-sensitive arrangements while coordinating students, external contacts and event requirements.

• Trained and supported new team members, explaining workplace procedures, service standards and daily operational responsibilities.
• Facilitated onboarding, enhancing staff skills and confidence for effective role performance.
• Addressed customer enquiries, resolving complaints and ticketing issues to ensure customer satisfaction.
• Processed cash and electronic transactions while maintaining accuracy and providing quality customer service.
• Supported daily cinema operations, maintaining cleanliness, safety and efficient service during busy periods.
• Coordinated with team members to prioritize tasks and ensure smooth operations during peak periods.