Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Lanie Brown

Lanie Brown

Townsville,QLD

Summary

I would describe myself as a very determined and highly motivated person. I do take my jobs seriously although am able to see things in a perspective and believe I am easy to work with. I am very good with finding solutions to problems and overall, I know I am a positive and enthusiastic person who loves a challenge.

Overview

8
8
years of professional experience

Work History

Nanny

Fusion Solar And Electrical
Townsville , QLD
10.2021 - Current
  • Cared for social and emotional needs for 5 month old baby, ensuring child is in safe environment.
  • Housework (Washing, folding, cooking, thoroughly cleaning play areas)
  • Collection of mail and groceries

Hermit Park Hotel / Sun Hotel

Redcape Hotel Group
Townsville, QLD
09.2019 - 11.2021
  • Attained Responsible Service of Alcohol (RSA)
  • Attained Responsible Gambling Service (RSG)
  • General cleaning
  • Exceptional customer service
  • Money handling
  • Opening and closing procedures
  • Work health and safety procedures
  • CRT card system
  • Receiving stock
  • TAB knowledge
  • Working as team with outside representatives for promotions
  • Initiative and problem solving abilities

Receptionist

Coral Sea Resort
Airlie Beach, QLD
02.2018 - 12.2019
  • Provide efficient and exceptional service to wide variety of individuals daily
  • Provide all guests with friendly, accurate and efficient check in/ check out process while following company's policies and procedures
  • Operate resort key control system
  • Handle large amounts of money
  • File and maintain records
  • Listen and resolve complaints from guests
  • Run night audit
  • Take reservations
  • Help events coordinator run events (weddings, conferences, school formals)
  • Housekeeping duties
  • Work as team to better guests time within resort

Pharmacy Assistant

LiveLife Pharmacy Airlie Beach
Airlie Beach, QLD
07.2015 - 11.2018
  • Undertake full competencies of level one Pharmacy Assistant
  • Provide exceptional customer service, ensuring all customer needs and wants are established by recommending relevant products and/or services
  • Ensure all areas are fully stocked
  • Communicated instructions to patients or caregivers about proper use and storage of drugs
  • Exceptional team work
  • Kept pharmacy counter and related areas clean, neat and organized
  • Unpack, sort, count and label incoming merchandise
  • Money handling
  • Telephone enquiries

Education

High School Diploma -

Whitsunday Christian College
Cannonvale, QLD
11.2017

Skills

  • Provide First Aid-

HLTAID009 Provide cardiopulmonary resuscitation

HLTAID010 Provide basic emergency life support

HLTAID011 Provide first aid

  • Exceptional customer service / communication skills
  • RSA / RSG
  • Current Blue Card (working with children card)
  • Money handling

Timeline

Nanny

Fusion Solar And Electrical
10.2021 - Current

Hermit Park Hotel / Sun Hotel

Redcape Hotel Group
09.2019 - 11.2021

Receptionist

Coral Sea Resort
02.2018 - 12.2019

Pharmacy Assistant

LiveLife Pharmacy Airlie Beach
07.2015 - 11.2018

High School Diploma -

Whitsunday Christian College

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Lanie Brown