Lanie Brown
Townsville,QLD
Summary
I would describe myself as a very determined and highly motivated person. I do take my jobs seriously although am able to see things in a perspective and believe I am easy to work with. I am very good with finding solutions to problems and overall, I know I am a positive and enthusiastic person who loves a challenge.
Overview
8
8
years of professional experience
Work History
Nanny
Fusion Solar And Electrical
Townsville , QLD
10.2021 - Current
- Cared for social and emotional needs for 5 month old baby, ensuring child is in safe environment.
- Housework (Washing, folding, cooking, thoroughly cleaning play areas)
- Collection of mail and groceries
Hermit Park Hotel / Sun Hotel
Redcape Hotel Group
Townsville, QLD
09.2019 - 11.2021
- Attained Responsible Service of Alcohol (RSA)
- Attained Responsible Gambling Service (RSG)
- General cleaning
- Exceptional customer service
- Money handling
- Opening and closing procedures
- Work health and safety procedures
- CRT card system
- Receiving stock
- TAB knowledge
- Working as team with outside representatives for promotions
- Initiative and problem solving abilities
Receptionist
Coral Sea Resort
Airlie Beach, QLD
02.2018 - 12.2019
- Provide efficient and exceptional service to wide variety of individuals daily
- Provide all guests with friendly, accurate and efficient check in/ check out process while following company's policies and procedures
- Operate resort key control system
- Handle large amounts of money
- File and maintain records
- Listen and resolve complaints from guests
- Run night audit
- Take reservations
- Help events coordinator run events (weddings, conferences, school formals)
- Housekeeping duties
- Work as team to better guests time within resort
Pharmacy Assistant
LiveLife Pharmacy Airlie Beach
Airlie Beach, QLD
07.2015 - 11.2018
- Undertake full competencies of level one Pharmacy Assistant
- Provide exceptional customer service, ensuring all customer needs and wants are established by recommending relevant products and/or services
- Ensure all areas are fully stocked
- Communicated instructions to patients or caregivers about proper use and storage of drugs
- Exceptional team work
- Kept pharmacy counter and related areas clean, neat and organized
- Unpack, sort, count and label incoming merchandise
- Money handling
- Telephone enquiries
Education
High School Diploma -
Whitsunday Christian College
Cannonvale, QLD11.2017
Skills
- Provide First Aid-
HLTAID009 Provide cardiopulmonary resuscitation
HLTAID010 Provide basic emergency life support
HLTAID011 Provide first aid
- Exceptional customer service / communication skills
- RSA / RSG
- Current Blue Card (working with children card)
- Money handling
Timeline
Nanny
Fusion Solar And Electrical
10.2021 - Current
Hermit Park Hotel / Sun Hotel
Redcape Hotel Group
09.2019 - 11.2021
Receptionist
Coral Sea Resort
02.2018 - 12.2019
Pharmacy Assistant
LiveLife Pharmacy Airlie Beach
07.2015 - 11.2018
High School Diploma -
Whitsunday Christian College