Lanieta Sadreu
Cranbourne East,VIC
Summary
Dedicate and well-educated health professional adept at supporting with various tasks, providing excellent customer service and offering valuable knowledge. Division 2 nursing and Individual support worker qualification with strong attention to detail and accuracy. Adept at addressing needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Customer Service/Bank Teller
ANZ Bank
Nadi , Fiji Islands
1997.11 - 2016.02
- Served customers in friendly, efficient manner following outlined steps of service
- Provided Retail Banking / Sales and Customer Service
- Cross-selling banks product and services
- Performing intermediate duties and support related to branch operational activities and financial services
- Process all new account transaction, assisting customers in their selection of various accounts and financial services
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Maintained excellent attendance record, consistently arriving to work on time
Voluntary Worker
Melbourne Victoria Fijian Community
Melbourne , VIC
2017.01 - 2019.10
Education
GED - Nursing
Job Training Institute
Melbourne Victoria06.2018
GED - Individual Support
Job Training Institude
Melbourne Victoria06.2017
GED - Banking & Finance
Fiji National University
Nadi Fiji09.2010
Skills
- Customer delivery expectations and willingness to satisfy clients
- Microsoft office suite
- Customer liaison
- Enrolled nurse
- Warm & Engaging
- Certificate III in Individual Support
- Patience and the ability to convey empathy in all situation
- INTERPERSONAL SKILLS
- Attention to Detail
- Communication Skills
- Compassionate
- Time Management
- Team collaboration
- Direct Patient Care
- Client rapport
Certification
2019 DIPLOMA IN NURSING ( HLT54115)
Sucessfully completed
2017 CERTIFICATE III IN INDIVIDUAL SUPPORT (CHC33015)
Successfully completed
2010 BANKING & FINANCE
Successfully completed
References
Available on request
hobbies
Exploring distant lands
cooking
Getting lost in a book
Timeline
Voluntary Worker
Melbourne Victoria Fijian Community
2017.01 - 2019.10
Customer Service/Bank Teller
ANZ Bank
1997.11 - 2016.02
GED - Nursing
Job Training Institute
GED - Individual Support
Job Training Institude
GED - Banking & Finance
Fiji National University
2019 DIPLOMA IN NURSING ( HLT54115)
Sucessfully completed
2017 CERTIFICATE III IN INDIVIDUAL SUPPORT (CHC33015)
Successfully completed
2010 BANKING & FINANCE
Successfully completed
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