Handled client inquiries and provided information about services, pricing, and promotions.
Using the Fresha booking system, excel, HICAP insurance
Front Staff
PAFU Melbourne Center and Southern Cross Station
Melbourne
01.2025 - Current
Operate the Point of Sale (POS) system accurately.
Assist with daily pastry production including baking PAFU (pastries) and Kurimu Choux.
Prepare baking trays, fillings, toppings, and packaging materials in advance.
Reception
Siam Soul Aesthetic and Spa
Melbourne
10.2024 - 07.2025
Answering incoming calls, arranging the booking through Fresha and Timely System, and ensuring all the information is accuracy.
Performed data entry tasks into various computer systems accurately and promptly.
Managing Staff Roster Shift and store management by excel sheet.
Front of House
Hwadam BBQ Restaurant
Melbourne
07.2024 - 11.2024
Supported team members during peak hours and collaborated with the back-of-house to enhance workflow.
Client Solution Manager
TDCX
Bangkok
04.2022 - 03.2024
Conducted in-depth market research to identify and analyze B2B opportunities in Thailand, Vietnam, and Singapore; compiled findings into strategic reports for the Regional Director.
Sales Operations Manager
Kaidee
Bangkok
08.2020 - 02.2022
Monitored end-to-end sales operations, tracking key performance indicators (KPIs) and operational metrics to ensure business targets were met.
Business Planner Specialists
DENSO
Bangkok
04.2019 - 07.2020
Reported and analysis of profit and loss and re-forecasts including investment and expense budget, support management through the provision of reports.
Waitress
Philly Cheesesteaks
07.2018 - 09.2018
Answered questions about menu items, ingredients, and pricing.
Assisted other wait staff members in times of heavy customer traffic.
Education
Diploma of Al -
Greystone College
Melbourne, Australia
Marketing & Communication IV -
Greystone College
Melbourne, Australia
Bachelor of Economics -
Khonkaen University
Khonkaen, Thailand
High School -
Khonkaen Wittayayon School
Khonkaen, Thailand
Skills
Communication
Excel
Words
PowerPoint
Booking: Fresha
Booking: Timely
POS: Abacus
Power BI
Scheduling: Jira
HICAP
Certification
IELTS score, 5.5
Analyzing and Visualizing Data with Microsoft Power BI, Udemy, 2021
Essential SQL, BorntoDev
Google Data Studio
Languages
Thai
English
Thai
Additional Information
Work and travel program 2018 with IEE in New Jersey, The United States (International Education Exchange)
Participated in PDMO (Public Debt Management Office) from Government - the Ministry of Finance, Thailand