Lanu Tuimaseve
Pimpama,QLD
Summary
My enthusiasm for customer service and my background in Computer Science & Technology form a strong foundation for a role in today's tech-driven industries.
My proficiency in computer applications like Microsoft Office is essential in administrative and reception duties, while my telecommunications and admin skills are invaluable assets that can drive growth within any organisation.
My integrity, work ethic, and commitment are reflected in how I conduct myself, communicate, and perform within the workforce.
Overview
11
11
years of professional experience
Work History
ADMIN/ALLOCATIONS CONSULTANT
Caring For You Nursing Agency
10.2018 - 11.2023
- I was a part of a unique team in this organization whose primary focus is to ensure that every Nurse and Carer I communicated with over the phone or face-to-face felt valued and supported.
- I also assisted them with the best shifts for their preferred hours and location of choice.
- I have the ability to learn quickly and adapt to new situations.
- I have excellent communication skills, both verbal and written.
- I often used critical thinking to break down problems when it came to filling shifts, evaluate solutions and make decisions especially when members cancelled last minute.
OPERATIONS COORDINATOR
Camperdown Powder
01.2017 - 07.2018
- From managing inbound goods to assisting with weekly cycle counts of stock to picking/packing orders and correctly dispatching them to customers.
- I dealt very closely with both management and customers to ensure smooth operations daily.
- I often collaborated with management to evaluate risks and implement effective mitigation strategies within operations.#
- I worked with vendors to make purchases and reconcile invoices.
RETAIL ASSISTANT
Cotton On Group
06.2012 - 12.2014
- I ensured all customers were well cared for upon entrance.
- From greeting them to serving them and maintaining a professionalism expected by the company.
- I balanced cash drawers and made deposits during my breaks were the basics of my duties.
- I delivered exceptional customer service, enhancing overall shopping experience.
- I also managed inventory control processes, ensuring product availability and organization.
Education
Year 1 Certificate - Raising Kingdom Pioneers
Her Harvest Global Academy
Logan City, QLD12-2025
Diploma of IT Technology - IT
NZ Institute of Information Technology
Auckland, NZ11-2011
Skills
- Problem-solving
- Attention to detail
- Team leadership & development
- Client relationships
- Integrity and honesty
- MS office
- Public speaking
- Time management
- Client engagement
- Cultural awareness
- Multitasking and organization
- Software troubleshooting
Licence
Full Drivers Licence
Languages
English
Full Professional
Samoan
Native or Bilingual
Timeline
ADMIN/ALLOCATIONS CONSULTANT
Caring For You Nursing Agency
10.2018 - 11.2023
OPERATIONS COORDINATOR
Camperdown Powder
01.2017 - 07.2018
RETAIL ASSISTANT
Cotton On Group
06.2012 - 12.2014
Year 1 Certificate - Raising Kingdom Pioneers
Her Harvest Global Academy
Diploma of IT Technology - IT
NZ Institute of Information Technology