Lanya Mativa
Morayfield,QLD
Summary
Dedicated Personal Care Assistant delivering compassionate support to clients while efficiently managing daily tasks and maintaining hygiene standards. Demonstrated trustworthiness in handling large sums of money, complemented by strong problem-solving skills that enhance client satisfaction and operational efficiency. Committed to continuous learning and adapting to new challenges.
Overview
20
20
years of professional experience
Work History
Personal Care Assistant
Champion Community Services
Morayfield, QLD
06.2026 - 07.2026
- Assisted clients with daily personal care tasks and hygiene needs.
- Supported clients with personal hygiene needs, promoting dignity and daily living standards.
- Supported bathing, dressing and personal care needs.
- Facilitated safe transfers between beds and wheelchairs, enhancing client comfort and mobility.
- Utilized adaptive equipment such as wheelchairs, walkers, or canes to support client mobility.
- Monitored client behavior, promptly reporting changes to supervisors to ensure timely interventions.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Laundered clothing and bedding to prevent infection.
Laundry and Dry Cleaning Assistant
Taylors
Auckland
11.2023 - 04.2025
- Managed daily laundry operations, ensuring efficient workflow and quality standards.
- Sorted articles according to color, fabric type, size and cleaning instructions.
- Sorted and classified garments for appropriate cleaning methods and treatments.
- Assisted team members with various tasks to enhance productivity.
- Maintained a consistently clean and organized facility for efficient operations.
- Loaded carts with clean linen to transport to designated storage areas.
- Maintained cleanliness of work areas, promoting a safe and organized environment.
- Ensured facility is clean and organized at all times.
- Assisted team members during busy periods.
Bank Teller
Fakaofo Finance
01.2018 - 01.2021
- Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts
- Identified customer needs and provided tailored information on relevant products and services.
- Identify customer needs, provide information on new products and services.
- Tracked, recorded, and reported transactional information and special requests to ensure accurate processing.
- Delivered high-quality customer service with a solutions-focused approach to enhance customer satisfaction.
Economic Development Support Officer
Taupulega Fakaofo
01.2009 - 01.2015
- Developed projects to advise local businesses on growth strategies
- Planned and implemented training schemes for local businesses and unemployed individuals to enhance skills
- Advised local businesses and community groups on available opportunities for collaboration and funding
- Build partnerships with communities, business networks, and local government
Receptionist
Tialeniu School
01.2007 - 12.2007
- Answered and directed phone calls to appropriate departments, ensuring efficient communication
- Scheduled appointments and reservations.
- Ordered office and classroom supplies for both office and classrooms
- Performed clerical duties including copying, emailing, sorting mail, and assisting the principal, enhancing office workflow
Education
SECONDARY SCHOOL -
McAuley High
New ZealandUNIVERSITY - Computing & Business Administration
Unitech
New ZealandSkills
- Client-focused care
- Client support
- Compassionate support
- Basic healthcare documentation
- Prioritizing and managing multiple tasks
- Time management
- Detail orientation
- Problem solving
- Interpersonal relations
Languages
- English
- Tokelauan
- Samoan
- Tuvaluan
Personal Information
- English
- Tokelauan
- Samoan
- Tuvaluan
Timeline
Personal Care Assistant
Champion Community Services
06.2026 - 07.2026
Laundry and Dry Cleaning Assistant
Taylors
11.2023 - 04.2025
Bank Teller
Fakaofo Finance
01.2018 - 01.2021
Economic Development Support Officer
Taupulega Fakaofo
01.2009 - 01.2015
Receptionist
Tialeniu School
01.2007 - 12.2007
SECONDARY SCHOOL -
McAuley High
UNIVERSITY - Computing & Business Administration
Unitech