Lara Bezzina
Belmont,Queensland
Summary
I am currently in my third year of study for a bachelor of Clinical Exercise Physiology. I would love the opportunity to do placement with you to be able to further develop my skills and abilities. Outside of uni I work part time as a shift manager for McDonalds as well as coaching for my archery club on weekends and training regularly.
Thank you for taking time to look over resume and hope you consider me to be apart of program
Overview
3
3
years of professional experience
Work History
Shift Manager
McDonald's Restaurant
11.2022 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Crew Member + Crew Trainer
McDonald's Restaurant
09.2020 - 11.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Bachelor of Clinical Exercise Physiology -
Queensland University of Technology
Brisbane, QLD2025
Lourdes Hill College
Brisbane, QLD2021
Gumdale State School
Brisbane, QLD2015
Skills
- Effective, professional customer service and communication
- Ability to work individually and within a team environment
- Quick learner and takes initiative with work
- Approachable and enthusiastic when engaging with patrons and colleagues
- Takes accountability for assigned responsibilities and tasks
- Disciplined with a strong work ethic
Accomplishments
- QUT Elite athlete program 2022-current
- QUT Sport Developmental Scholarship 2022
- McDonald's Professional Manager award July 2023
- State and national team rep 2017-2023
- South Queensland Regional development program 2021-present
- Youth indoor worlds Australian team 2020
- Trans-Tasman Australian team 2019
Personal Development
- Level one and level two coach qualification - Archery
- CPR certificate
- First aid certificate
References
Giulia Gigante Bonnie Bryce
Former Restaurant Manager Assistant Restaurant Manager
0449202811 0435753901
giulia.gigante@au.stores.mcd.com bonnie.bryce@au.stores.mcd.com
Nigel Carroll
Coach
0427711847
angelacarroll@aapt.net.au
Timeline
Shift Manager
McDonald's Restaurant
11.2022 - Current
Crew Member + Crew Trainer
McDonald's Restaurant
09.2020 - 11.2022
Bachelor of Clinical Exercise Physiology -
Queensland University of Technology
Lourdes Hill College
Gumdale State School
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