Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lara Drescher

Gympie,QLD

Summary

Through my prior knowledge of customer service from working at KFC, I was able to become very sufficient in waitressing. By working as a waitress I have attained many skills. This includes good memorisation, efficient communication, the ability to notice when a customer needs assistance, problem solving skills, time management and organisation. Furthermore, these jobs also allowed me to become more confident in customer service, as well as improved many of my working habits.

Overview

4
4
years of professional experience

Work History

Waitress

Dolly And Oats
12.2022 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Worker

KFC
07.2020 - 09.2021
  • Increased production efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced workplace accidents with thorough safety training and regular equipment maintenance.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.

Education

High School Diploma -

Victory College
Gympie, QLD
11.2023

Skills

  • Customer Service
  • Order Accuracy
  • Guest Relations Management
  • Dining Area Maintenance
  • Safe Food Handling
  • Menu Recommendations
  • Menu Memorization
  • Food Running
  • Cleanliness

Timeline

Waitress

Dolly And Oats
12.2022 - Current

Worker

KFC
07.2020 - 09.2021

High School Diploma -

Victory College
Lara Drescher