Lara Edwards
Manjimup,WA
Summary
Detail-oriented and motivated professional with diverse experience in customer service, administration, retail, and mechanical workshop environments. Proven track record of delivering excellent customer service, maintaining workplace safety, and supporting team success through strong collaboration and organisational skills. Well-versed at managing multiple tasks efficiently, handling confidential information responsibly, and applying practical problem-solving abilities in fast-paced settings. Strong communicator with hands-on experience in customer relations, inventory management, and business administration. Actively seeking to leverage skills and knowledge to contribute effectively in a dynamic team environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Casual Team Member
Coles
04.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintain a clean, well-presented store by removing empty packaging and ensuring shelves are fully stocked and visually appealing for customers.
- Replenish dairy and grocery sections, rotating stock to ensure older products are brought forward and minimise waste.
- Apply attention to detail to shelf presentation, product placement, and stock levels to ensure customers can easily view and access product choices.
- Participate in regular stocktakes by accurately counting inventory, supporting system updates and stock control for high-demand items.
Administration Assistant
Manjimup Physiotherapist
03.2018 - Current
- Delivered a high standard of customer service and understood the “client focused but results driven” approach
- Prepared the daily bank reconciliation including EFTPOS, cash, cheques and debtors
- Prepared the Physio’s room with required medical tools and equipment
- Received and delivered telephone and email messages
- Maintained office record filing system and made suggestions to improve document organisation and management
- Daily office cleaning
- Understood and adhered to strict confidentiality rules
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Addressed and resolved customer queries in polite and professional manner.
Cashier Team Lead
Patty’s Wagon
10.2021 - 11.2024
- Operated POS cash register and equipment to collect payments.
- Assisted customers by answering questions and fulfilling requests.
- Monitored areas for security issues and safety hazards.
- Processed both cash and card purchases and returns.
- Reconciled daily totals to maintain balanced and compliant ledgers.
Work Experience Placement
Mick’s Auto Works
11.2023 - 11.2023
- Observed qualified mechanics with basic vehicle servicing tasks including oil changes, tyre checks, and tool preparation.
- Learned safe workshop practices and gained insight into diagnostic procedures, component replacement, and mechanical troubleshooting.
- Developed a hands-on understanding of workshop flow, customer service in a mechanical context.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
Education
Denise Jenkins - 0429 349 618
Manjimup Physiotherapist
Keenan Elliot - 0428 994 132
Coles, Manjimup
Patricia Giguere - 0449 860 752
Patty’s Wagon
Skills
- Customer Relations
- Business Administration
- Microsoft Office
- Inventory Management
- Telephone Reception
- Office Cleanliness
- Administrative Support
- Word Processing
- Set Appointments
- Multitasking and Time Management
- Confidentiality and Data Protection
- Computers and Technology
- Office Supplies and Inventory
- Manage Correspondence
- Teamwork and Collaboration
- Customer Service
- Positive Attitude
- Clear Communication
- Following Instructions
- Workplace Safety
- Strong Mechanical Interest and Hands on Experience
- Excellent Customer Service and Communication Skills ( in-person and phone)
Education
Kearnan College, ATAR
Graduating 2025
Certification
- Manual licence
- First aid certificate
- House captain, Kearnan College Manjimup
Timeline
Casual Team Member
Coles
04.2024 - Current
Work Experience Placement
Mick’s Auto Works
11.2023 - 11.2023
Cashier Team Lead
Patty’s Wagon
10.2021 - 11.2024
Administration Assistant
Manjimup Physiotherapist
03.2018 - Current
Denise Jenkins - 0429 349 618
Manjimup Physiotherapist
Keenan Elliot - 0428 994 132
Coles, Manjimup
Patricia Giguere - 0449 860 752
Patty’s Wagon
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