Lara Entwistle
Floreat,WA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Checkout Operator
IGA
northbridge, WA
01.2025 - Current
- Assisted customers with product inquiries and provided excellent service.
- Handled cash and electronic payments accurately during transactions.
- Greeted customers in a friendly and courteous manner.
- Adhered to company policies and procedures while handling transactions.
- Resolved customer complaints in a professional manner.
Hospitality Worker
Hospitality Worker
Perth, WA
04.2023 - 01.2025
- Acquired knowledge of materials, processes, and programs efficiently.
- Shadowed senior team members to gain comprehensive job understanding.
- Participated in on-the-job training, engaging with supervisors and coworkers for clarity.
- Attended training courses to enhance knowledge of hospitality industry practices.
- Collaborated with diverse employees to foster inclusive teamwork.
- Developed strong communication skills to establish lasting relationships with peers and customers.
Education
High School Diploma -
Churchlands, WA
Churchlands, WA10.2023
Skills
- Customer service
- Time management
- Effective communication
- Attention to detail
Certification
• CERT 3 IN ALLIED HEALTH -2022
• CERT 3 IN HOSPITALITY -2024
• PROVIDE FIRST AID -2024
• CERT 3 IN HOSPITALITY -2024
• PROVIDE FIRST AID -2024
ADDITIONAL INFORMATION
- WORK HISTORY
- Grilld, Perth, WA
- 04/2023 to 01/2025
- IGA northbridge
- 01/2025 to current
- Learned new materials, processes, and programs quickly.
- Shadowed senior team members to learn all jobs and tasks.
- Participated in on-the-job training, working closely with supervisors and coworkers, and asking appropriate questions to understand more
- Attended training courses to build an understanding of processes and techniques in the hospitality industry
- Collaborated with employees from various backgrounds
- Established lasting relationships with peers, leadership, and customers using strong communication and interpersonal skills
Timeline
Checkout Operator
IGA
01.2025 - Current
Hospitality Worker
Hospitality Worker
04.2023 - 01.2025
High School Diploma -
Churchlands, WA