Summary
Overview
Work History
Education
Skills
Timeline
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Lara Ghanim

Mount Pritchard,NSW

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience

Work History

Waitress

Sky View Wedding Reception
05.2021 - 01.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability.

Cashier

Coles
02.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

High School Diploma -

Lurnea High School
Lurnea, NSW
10.2023

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • POS System Operation
  • Up-selling techniques
  • Strong numeracy
  • Problem-Solving

Timeline

Cashier

Coles
02.2023 - 10.2023

Waitress

Sky View Wedding Reception
05.2021 - 01.2024

High School Diploma -

Lurnea High School

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Lara Ghanim