Lara Grigg

Supervise employees in a face paced environment.

Train new employees.

Ensure orders are picked and packed accurately in a timely matter.

Developed and implemented strategies to improve team productivity and efficiency.

Pick and pack orders.

Maintained clean, orderly work environment free of hazards.

Gave animals proper attention to promote secure environment in owner's absence.

Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.

Developed and implemented enrichment plans to keep animals healthy and stimulated.

Kept cages, kennels, play yards, and grooming areas neat and clean.

Counted money in drawers at beginning and end of each shift.

Utilized POS system to handle customer cash and credit card transactions.

Processed refunds and exchanges in accordance with company policy.

Resolved customer complaints and maintained clean and tidy checkout area.

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.