Lara Jacob
Strathfield South,NSW
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Enmore Medical Practice
01.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Collected Medicare and insurance payments, processed transactions and updated relevant records.
Waitress
The Eatery
10.2021 - 02.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers
Crew Member
McDonalds
04.2019 - 08.2020
- Worked front counter, drive-thru and McCafé.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Bachelor's of Social Science - Social And Political Science
Macquarie University
Sydney, NSW2024
High School Diploma -
Bethlehem College
Ashfield, NSW2021
Skills
- Technical Support
- Customer Service
- Data Entry
- Administrative skills
Additional Information
Raksha Sharma - Practice Manager at Enmore Medical Practice
Contact: 02 9550 3477
Patrick Ashton - Manager at The Eatery
Contact: 0406 094 084
Certification
CPR Certified
Timeline
Receptionist
Enmore Medical Practice
01.2022 - Current
Waitress
The Eatery
10.2021 - 02.2022
Crew Member
McDonalds
04.2019 - 08.2020
Bachelor's of Social Science - Social And Political Science
Macquarie University
High School Diploma -
Bethlehem College
CPR Certified
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