Lara Khaled
Mickleham,VIC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Freight Handler
Star Track
03.2024 - Current
- Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
- Reduced shipment delays through diligent tracking of incoming and outgoing shipments, ensuring timely deliveries.
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Assisted in inventory management, accurately updating the database with incoming and outgoing stock information.
Receptionist Administrator
Ypa Estate Agents
11.2022 - 01.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Wait Staff Member
Daniels Donuts
07.2022 - 11.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Wait Staff Member
Mr Toum
11.2021 - 05.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Diploma - Beauty Therapy
Victoria University
Melbourne, VIC12.2024
Victorian Certificate of Education (VCE) -
Gladstone Park Secondary College
Gladstone Park, VIC10.2022
Skills
- Appointment Setting
- Office Cleaning
- Office Meetings
- Leadership and Change Management
- Call Forwarding
- Write Reports
- Customer Care
- Handling Complaints
- Cash Handling
- Responsible for opening and closing the store
- Conflict Resolution
- Document Control
- Data Entry
- Calm Under Pressure
- Customer Service
- Computer Skills
- Freight Processing
- Heavy Lifting
- Warehouse Safety
- Package handling
Languages
Arabic
Limited Working
English
Native or Bilingual
Timeline
Freight Handler
Star Track
03.2024 - Current
Receptionist Administrator
Ypa Estate Agents
11.2022 - 01.2024
Wait Staff Member
Daniels Donuts
07.2022 - 11.2022
Wait Staff Member
Mr Toum
11.2021 - 05.2022
Diploma - Beauty Therapy
Victoria University
Victorian Certificate of Education (VCE) -
Gladstone Park Secondary College
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