Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Owner / Senior Eyelash Tech
Lashed By Lara
11.2020 - Current
Supply advanced skills for great customer satisfaction with high end services
Run all platforms of advertisements, including booking system
Maintain personal KPI’s
Stock Managment
Receptionist
Luxe Lips Cosmetics
01.2021 - 01.2023
Consult clients in person and via phone consultation
Manage bookings
Run social media platforms
Personal Assistant / Beauty Therapist
VERSAE STUDIO, Prahran, Victoria
04.2020 - 01.2022
Managed all eyelash and beauty appointments for the Lash Artists in the salon.
Organised stock to be delivered and any maintenance needed for the salon.
Contacted clients to update appointments when needed.
Ran personal errands during clients bookings.
Kept the salon clean and organised throughout each working day.
Waitress / Bar Attendant
CROWN CASINO, Lumia Bar, Southbank, Victoria
10.2019 - 01.2021
Give professional and personal service to customers at the bar, in sitting areas or gambling tables.
Successfully reach desired goals given to me, requiring me to achieve a certain amount of sales in a single shift.
Dress and represent Crown Casino in a professional manner.
Learning and creating cocktails on our menu.
Keeping on-top of all cleaning and stocking duties.
Maintaining strong relationships and communication skills with all Staff, Managers, Security Guards to maintain a safe environment in the work place.
Closely watching all intoxicated customers to ensure to follow all safety regulations to keep Crown Casino safe for both Staff and Patrons.
Waitress / Bar Attendant
STAR HOTEL, Sale, Victoria
08.2018 - 10.2019
Check Identification of customers to verify age requirements for purchase of alcohol.
Collect money for beverages or meals served.
Confirm orders of meal with managers, kitchen chef and other employees.
Stock bar with beer liquor, or wine, and related supplies such as ice, glass wear, napkins or utensils.
Seating eating customers to assigned tables and explaining specials.
Taking bookings over the phone and scheduling events, breakfast, lunch and dinner reservations.
Staff member
KEBAB MAGIC, Sale, Victoria
04.2019 - 06.2019
Serve customers in eating places that specialise in fast services and inexpensive carry-out food.
Accept payments from customers and make change as necessary.
Request and record customer orders on the register and then written by pen and paper for kitchen staff to follow.
Communicate with customers regarding orders, comments and complaints.
Clean and organise eating, service and kitchen area.
Courier
TRANSPORT ADMINISTRATION SERVICES PTY LTD, Clayton, Victoria
10.2017 - 07.2018
Load vehicles with listed goods which included from florists, bakeries, hospitals and businesses.
Unload and sort items collected along delivery routes.
Receive messages or materials to be delivered, and information on receipts, such as names, addresses, telephone numbers, and delivery instructions, communicated via phone or in person.
Obtain signatures both receiving and delivering goods.
Ensuring goods are loaded correctly and taking precautions with hazardous or fragile goods.
Crew Trainer
MCDONALDS, Craigieburn, Victoria
07.2016 - 03.2017
Perform personnel activities such as supervising and training employees.
Ensuring all crew members were up to date on all learning modules on the computer.
Cover manager shifts when needed and necessary.
Take Customer orders at drive through windows, over a headset or face to face.
Noting down needed products and stocking when available.
Perform and organise to resolve customer complaints.
Crew Member
MCDONALDS, Sale, Victoria
08.2015 - 07.2016
Maintain sanitation, health and safety standards in work areas.
Clean food preparation areas, cooking surfaces and utensils.
Verify prepared food meets requirements for quality and quantity.
Serve orders to customers at windows, counters or tables.
Prepare and serve drinks such as coffees and fountain drinks.
Take food and drink orders and receive payments from customers.
Education
High School Diploma -
Catholic College Sale
Sale, Victoria
12.2015
Skills
Customer Service Specialist
Ability to work autonomously as well as in a group
Eye for detail
Excellent communication skills
Driven and determined
Relationship building
Certification
Drivers license
Traffic Controller 1
Traffic Management Implementer 1
First Aid and CPR Certificate
Responsible Service Of Alcohol
Timeline
Receptionist
Luxe Lips Cosmetics
01.2021 - 01.2023
Business Owner / Senior Eyelash Tech
Lashed By Lara
11.2020 - Current
Personal Assistant / Beauty Therapist
VERSAE STUDIO, Prahran, Victoria
04.2020 - 01.2022
Waitress / Bar Attendant
CROWN CASINO, Lumia Bar, Southbank, Victoria
10.2019 - 01.2021
Staff member
KEBAB MAGIC, Sale, Victoria
04.2019 - 06.2019
Waitress / Bar Attendant
STAR HOTEL, Sale, Victoria
08.2018 - 10.2019
Courier
TRANSPORT ADMINISTRATION SERVICES PTY LTD, Clayton, Victoria