Lara Raisbeck
Caringbah
Summary
Professional hospitality manager with strong background in bartending and team leadership. Adept at fostering collaborative environments, ensuring smooth operations, and adapting to shifting demands. Skilled in inventory management, customer service, and conflict resolution. Known for reliability, effective communication, and results-driven approach.
Overview
11
11
years of professional experience
Work History
Cleaner
Purple Shine Cleaning
06.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Bartending
the Bowral Hotel
06.2020 - Current
- Demonstrated versatility in bartending skills by serving both alcoholic and non-alcoholic beverages according to customer preferences.
- Collaborated with fellow instructors to develop comprehensive curriculum materials that covered all aspects of bartending, from drink preparation to bar management.
- Demonstrated adaptability in handling various roles within the establishment including server assistance or bartending duties when required.
- Assisted in training new staff members on proper bartending techniques and procedures, facilitating their integration into the team.
Aged Care Worker
the Abbey Nursing Home
05.2023 - 12.2023
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cafe Manager
Station Coffee House
03.2020 - 02.2023
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Hairdresser
Freedom Hair Design
06.2020 - 05.2022
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
Waitress
Shiva Indian Resturant
05.2014 - 02.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Skills
- Cleaning and sanitizing
- Fundamental Bartending Skills
- Toileting support
- Barista skills
- Strong multitasking
- Personal hygiene assistance
- Customer engagement
- Greeting guests
- Coffee shop operations
- Customer experience management
- Chemical safety
- Order taking
- Time management
- Cash handling
- Team collaboration
- Employee scheduling
- Reliability and punctuality
- Staff management
- Handling complaints
- Problem-solving
- Transfer techniques
- Menu recommendations
- Continuous improvement
- Attention to detail
- Timekeeping
- Order accuracy
- Health and safety compliance
- Waste management
- event planning
- dj organisation
- promoting
- social media management
Timeline
Cleaner
Purple Shine Cleaning
06.2023 - Current
Aged Care Worker
the Abbey Nursing Home
05.2023 - 12.2023
Bartending
the Bowral Hotel
06.2020 - Current
Hairdresser
Freedom Hair Design
06.2020 - 05.2022
Cafe Manager
Station Coffee House
03.2020 - 02.2023
Waitress
Shiva Indian Resturant
05.2014 - 02.2021
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