Summary
Overview
Work History
Education
Skills
Timeline
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Lara Stevens

Blayney,NSW

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Early Childhood Educator Assistant

G8 Education
05.2018 - Current
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Supervised children during in-classroom activities and on playground.
  • Engaged and entertained children through recreational and educational activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Delivered clear, concise instructions to children to aid in each student's decision-making.
  • Took part in professional development workshops to boost skills.
  • Prepared reports and maintained administrative records.

Administration Assistant

Central West Legal
01.2017 - 05.2018
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Organized documents to manage paper and electronic filing systems of clients.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Interviewed clients to obtain information relevant to cases.

Sales Assistant

Blowes Clothing
01.2015 - 09.2015
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

Bachelor of Law - Law

Charles Sturt University
10.2030

Bachelor of Law - Criminal Justice

Charles Sturt University
Bathurst, NSW
10.2030

Certificate IV - Tertiary Education Preparation

TAFE Western
Bathurst
11.2018

Certificate III - Early Childhood Education

TAFE Western
Orange
11.2014

Skills

  • Organizational and Planning Skills
  • Document Coordination
  • Collaborative and Team-Oriented
  • Customer Relations and Communications
  • Confidentiality and Data Protection
  • Office Supplies and Inventory
  • Spreadsheet Tracking
  • Mail Handling
  • Multi-Line Phone Systems
  • Data Organization
  • File Organization
  • Document and File Management

Timeline

Early Childhood Educator Assistant

G8 Education
05.2018 - Current

Administration Assistant

Central West Legal
01.2017 - 05.2018

Sales Assistant

Blowes Clothing
01.2015 - 09.2015

Bachelor of Law - Law

Charles Sturt University

Bachelor of Law - Criminal Justice

Charles Sturt University

Certificate IV - Tertiary Education Preparation

TAFE Western

Certificate III - Early Childhood Education

TAFE Western

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Lara Stevens