Summary
Overview
Work History
Skills
Timeline
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Elise Munro

Marcoola,Queensland

Summary

Dedicated professional with solid background as a personal assistant, focused on delivering exceptional clerical, personal and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Demonstrates the utmost discretion with the ability to converse with a diverse range of individuals.

Overview

25
25
years of professional experience

Work History

Sales Administrator/Sales Coordinator

GemLife
Sunshine Coast , Queensland
07.2020 - Current
  • Showcase high level organisational skills and time management when updating clients builds and settlement of homes homes
  • Exceed exceptional administration capabilities and general office management, with the capacity to adapt quickly to change within a fast-paced environment
  • Develop and maintain respectful working relationships and professional collaborations with clients and colleagues
  • Accelerate in preparing contracts, settlements, sales and carrying out inspections displaying meticulous attention to detail when managing database and stock control
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Performed calendar management and scheduling of appointments for the sales manager.
  • Greeted visitors in a professional manner and provided assistance with inquiries.
  • Liaise between management, estimating, drafting, construction team and the client
  • Scheduled meetings, appointments and travel arrangements for the Office Manager.
  • Provided administrative support to the Office Manager on various projects as needed.
  • Coordinated with vendors to purchase office supplies while adhering to budgetary restrictions.
  • Performed general clerical duties including photocopying, faxing, mailing.

Personal Assistant to Ex Australian Cricketer

Andrew Symonds
Brisbane , Queensland
07.2011 - 05.2022
  • Demonstrate my utmost discretion when handling personal information among high profile personalities
  • Showcase my high-level organisation skills and attention to detail when scheduling travel, accommodation and "appearance" bookings
  • Accelerate in efficient time management responsibilities when coordination diverse ad hoc tasks
  • Surpass at personally styling and grooming for prestigious awards nights high-profile events

Sass Hair and Beauty/Owner/Manager/Stylist Sales Associate

Self Employed
Brisbane , Queensland
09.2006 - 07.2017
  • Managed daily operations of the salon, including scheduling appointments, maintaining records, sales forecast and budgets.
  • Developed training program for new hires that included technical instruction as well as customer service best practices.
  • Recruited new employees based on skill level, qualifications and customer service skills.
  • Performed hairstyling services such as coloring, cutting, shampooing, conditioning and styling hair.
  • Provided customer service and addressed customer complaints in a timely manner.
  • Maintained cleanliness of salon and ensured sanitary conditions were met at all times.
  • Instructed staff on proper use of products and equipment while adhering to safety standards.
  • Created marketing campaigns to increase clientele base through social media platforms and other outlets.
  • Organized inventory system for tracking product sales and restocking shelves accordingly.
  • Ensured compliance with state licensing regulations regarding health codes and sanitation practices.

Hairdressing Apprentice

Cutting Crew Hair Fashion
Brisbane , Queensland
01.2000 - 09.2006
  • Prepared hair for cutting and styling by washing, drying, and combing it.
  • Provided basic treatments such as scalp massages and conditioning treatments.
  • Maintained a clean work environment by sweeping, mopping, dusting, and sanitizing equipment.
  • Instructed clients on how to properly care for their hair at home between visits.
  • Recommended products based on individual client needs.
  • Performed chemical services such as coloring, highlighting, bleaching, perms and relaxers.
  • Assisted senior stylists with more complex tasks such as weaving or extensions.
  • Participated in professional development classes to stay up-to-date on new techniques and trends in hairdressing.
  • Greeted customers upon arrival and provided them with refreshments while they wait for their appointment to begin.
  • Observed senior stylists during services to learn different techniques and gain experience.
  • Ensured that each client was comfortable throughout the duration of the service.
  • Kept accurate records of customer information including contact details, payment methods used, services rendered.
  • Organized inventory of supplies including shampoo, conditioner, colorants.
  • Upsold additional products or services to clients when appropriate.
  • Adhered to all safety guidelines while providing hair services.
  • Communicated effectively with other staff members regarding scheduling conflicts or customer issues.

Skills

  • Customer liaison
  • Methodically organised with a proven ability to handle high workloads and competing demands with ease
  • Meticulous decision making and critical thinking capabilities, while excelling at problem solving with innovative solutions and strategic advice
  • Showcase high standard administration experience, complemented with assiduous data entry capabilities and mentoring and coaching other staff members
  • Exceptionally well developed written and verbal communication skills, supplemented with excellent active listening techniques
  • High experience in rapidly learning new and industry-specific software
  • Ability to coordinate marketing strategies and consistently update social media platforms to increase traffic and brand visibility
  • Demonstrate abilities to locate, analyse and practice within company policies and procedure
  • Personal Correspondence
  • Travel Coordination
  • Discretion and Confidentiality
  • Strong interpersonal skills
  • Customer friendly

Timeline

Sales Administrator/Sales Coordinator

GemLife
07.2020 - Current

Personal Assistant to Ex Australian Cricketer

Andrew Symonds
07.2011 - 05.2022

Sass Hair and Beauty/Owner/Manager/Stylist Sales Associate

Self Employed
09.2006 - 07.2017

Hairdressing Apprentice

Cutting Crew Hair Fashion
01.2000 - 09.2006

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Elise Munro