Larianah Quartermaine
Belmont,Australia
Summary
Dedicated and determined Aboriginal woman seeking a dynamic role to excel and grow professionally. Possessing a strong work ethic and a passion for learning, eager to contribute skills and expertise to an exceptional team. Thrives in challenging environments and committed to making a positive impact.
Overview
5
5
years of professional experience
Work History
Warranty Specialist
Arra Group - FIFO
Newman, WA
01.2025 - Current
- Collaborated with cross-functional teams to improve product quality and reduce warranty costs.
- Assisted in the development of comprehensive warranty policies and procedures, ensuring consistency across all business units.
- Performed detailed cost analyses on warrantied items helping refine pricing strategies based on actual costs incurred.
- Conducted thorough investigations of product failures, identifying root causes and implementing corrective actions to prevent recurrence.
- Acted as a liaison between customers and company leadership, ensuring all parties were kept informed of claim status, progress, and expected outcomes.
- Streamlined the warranty process for faster claim resolution and better customer experience.
- Developed strong relationships with vendors to negotiate favorable terms for warranty repairs and replacements.
Admin Assistant
ADCO Electrics
06.2023 - Current
- Maintained records of job files across electronic and manual systems
- Printing and processing invoices through Simpro and Xero
- Creating and receipting purchase orders
- Managed invoice processes to expedite collections
- Calling clients to organise jobs, quotes and repairs
- Answering and returning all phone calls as well as redirecting them using our multi phone line as needed
- Cross-checked databases for accurate tracking of staff locations and time entries
- Conducted cleaning duties and supported project managers with additional tasks
Front receptionist
ViVis Salon
01.2023 - 03.2023
- Controlled stock and ordered as needed
- Welcomed and seated clients
- Prepared light refreshments
- Kept waiting areas, toilets, salon and reception clean
- Answered and followed up all phone calls to book and control appointments
Receptionist
Carnarvon Medical Centre
01.2020 - 02.2020
- Answered and made phone calls to patients and staff
- Controlled stock takes and refilled stationary or medical equipment as needed
- Booked appointments and followed up
- Filled out and processed medicare rebates
- Greeted and seated clients
- Prepared lunches and morning teas for staff
- Kept waiting areas and others clean
Education
Year10 - General studies
Carnarvon Community College
Cert II - Hospitality
Nor West Regional TAFE
Cert III - Business Administration
Vocational Training Services
Skills
- Leadership
- Problem solving
- Teamwork
- Data entry
- Time management
- Customer and client relations
Timeline
Warranty Specialist
Arra Group - FIFO
01.2025 - Current
Admin Assistant
ADCO Electrics
06.2023 - Current
Front receptionist
ViVis Salon
01.2023 - 03.2023
Receptionist
Carnarvon Medical Centre
01.2020 - 02.2020
Year10 - General studies
Carnarvon Community College
Cert II - Hospitality
Nor West Regional TAFE
Cert III - Business Administration
Vocational Training Services