Larissa Bani
Mabuiag Island,Australia
Summary
Team Leader with success in guiding, coaching and motivating employees. Experienced in stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Regional Manager - FT
Torres Strait Island Regional Council
03.2018 - Current
- Manage, support and develop, implement and monitor controls and processes, to empower Divisional Managers within their cluster of responsibility, to effectively and compliantly manage operations in all communities.
- Established and maintained operational standards for [Number] locations.
Manager Events and Engagement – Secondment – Fixed Term FT
Torres Strait Island Regional Council
09.2024 - Current
- Responsible for leading the Council’s engagement strategies and initiatives, ensuring they are aligned with the Council’s broader strategic goals. High level of strategic planning, stakeholder management, and leadership to enhance community engagement across the Torres Strait Island region. Develop and implement innovative engagement frameworks and programs that respect and promote the unique cultural and social landscapes of the Torres Strait communities, fostering sustainable relationships with internal and external stakeholders, including government agencies, community groups, and international partners.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
Manager Health and Wellbeing/IKC - Secondment – Fixed Term FT
Torres Strait Island Regional Council
11.2023 - 09.2024
- Manage and support Healthy Lifestyle Officers and Indigenous Knowledge Centre Coordinators to develop, coordinate, implement and evaluate Library and Health & Wellbeing preventative programs.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
Divisional Manager Mabuiag - FT
Torres Strait Island Regional Council
09.2012 - 11.2023
- Fostered strong client relationships to ensure customer satisfaction and repeat business opportunities.
- Motivated employees to excel in their roles through regular performance evaluations, feedback sessions, and recognition programs.
- Led cross-functional teams on major projects, ensuring timely completion while meeting or exceeding quality standards.
- Enhanced team performance by implementing strategic management plans and setting clear objectives.
- Established productive partnerships with key stakeholders, contributing to overall business success.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Acting Head of Community Services - FT
Torres Strait Island Regional Council
09.2022 - 09.2022
- Coordinate & Oversee Community Services Managers Team & their functions
- Divisional Administration
- Housing
- Environmental Health
- Health & Well-being (including Indigenous Knowledge Centres – Libraries)
- Community Services (Aged & child Care)
- Managed Visitor Management
Dual Role Cluster Divisional Manager & Divisional Manager Mabuiag - FT
Torres Strait Island Regional Council
11.2013 - 03.2018
Executive Secretary - FT
Torres Strait Island Regional Council
08.2014 - 10.2014
Education
Diploma - Business
TAFE Queensland North
Cairns, QLD12.2016
Diploma - Leadership and Management
TAFE Queensland North
Cairns, QLD12.2016
Certificate IV - Frontline Management
Tropical North Queensland Institute of TAFE
Cairns, QLD03.2014
Skills
- Operational management
- Team development
- Goal-oriented planning
- Team leadership
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- [Area of certification], [Company Name] - [Timeframe]
- [Area of expertise] License - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
Languages
English
Professional Working
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Fundraising Events
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Participating in fundraising events to support local charities, schools, or community projects
Timeline
Manager Events and Engagement – Secondment – Fixed Term FT
Torres Strait Island Regional Council
09.2024 - Current
Manager Health and Wellbeing/IKC - Secondment – Fixed Term FT
Torres Strait Island Regional Council
11.2023 - 09.2024
Acting Head of Community Services - FT
Torres Strait Island Regional Council
09.2022 - 09.2022
Regional Manager - FT
Torres Strait Island Regional Council
03.2018 - Current
Executive Secretary - FT
Torres Strait Island Regional Council
08.2014 - 10.2014
Dual Role Cluster Divisional Manager & Divisional Manager Mabuiag - FT
Torres Strait Island Regional Council
11.2013 - 03.2018
Divisional Manager Mabuiag - FT
Torres Strait Island Regional Council
09.2012 - 11.2023
Diploma - Business
TAFE Queensland North
Diploma - Leadership and Management
TAFE Queensland North
Certificate IV - Frontline Management
Tropical North Queensland Institute of TAFE
Similar Profiles
ELTON SAILORELTON SAILOR
Engineering - Water Officer at Torres Strait Island Regional CouncilEngineering - Water Officer at Torres Strait Island Regional Council
Walter EnosaWalter Enosa
Healthy Lifestyle Officer at Torres Strait Island Regional CouncilHealthy Lifestyle Officer at Torres Strait Island Regional Council
Doriah TamuDoriah Tamu
Multi Skilled Administration Officer (MSAO) at Torres Strait Island Regional Council - Diviosn10Multi Skilled Administration Officer (MSAO) at Torres Strait Island Regional Council - Diviosn10
TILONA BANITILONA BANI
Hospitality Worker at McDonald's RestaurantHospitality Worker at McDonald's Restaurant
Thowa WhapThowa Whap
DIVISIONAL MANAGER - Division 4 at Torres Strait Island Regional CouncilDIVISIONAL MANAGER - Division 4 at Torres Strait Island Regional Council