Larissa Braga
Paddington,QLD
Summary
Experienced and dedicated waitress with strong commitment to delivering exceptional customer service. Skilled at anticipating guests' needs, resolving issues efficiently, and maintaining a positive, welcoming attitude. Focused on creating memorable dining experiences by ensuring top-tier service and attention to detail. Eager to contribute to a dynamic team and enhance customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Floor Attendant
Babylon Restaurant
Brisbane
10.2023 - Current
- Setting tables according to restaurant standards
- Opening the restaurant: filling water jugs, setting up stations for other waiters with sliced lemons and cleaning cloths, and ensuring everything before opening
- Welcoming guests warmly and escorting them to their tables
- Introducing the menu, taking customers orders and providing detailed information upon request
- Running food and drinks
- Ensuring guests are enjoying their meals
- Processing payments
- Closing the restaurant: ensuring all necessities are prepared for the next day.
Staff Member
Suncorp Stadium
Brisbane
06.2023 - 09.2023
- Company Overview: Omni Recruitment
- Providing excellent customer service by greeting customers warmly
- Serving drinks to customers
- Omni Recruitment
Floor Attendant
Suco Bagaço (Juice Bar)
Shopping União (Brazil)
01.2023 - 06.2023
- Welcoming customers to the juice bar, taking their orders, and serving them correctly
- Introducing the menu and providing detailed information upon request
- Setting tables and keeping the space organized
- Presenting the bill and processing payments
Education
Vocational Education and Training - Graphic Design
Australian Pacific College
Brisbane01-2025
Bachelor's Degree - Architecture And Information Science
Universidade De Sao Paulo
Sao Paulo, Brazil01-2016
Skills
- Customer engagement
- Efficient work ethic
- Reliability and punctuality
- Teamwork and collaboration
- Handling complaints
- Cleanliness and hygiene
- Positive attitude
- Quick to adapt
Certification
RSA (Responsible Service of Alcohol)
Working rights
- Student (subclass 500) visa - work up to 48 hours a fortnight
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Full Professional
French
Limited
Timeline
Floor Attendant
Babylon Restaurant
10.2023 - Current
Staff Member
Suncorp Stadium
06.2023 - 09.2023
Floor Attendant
Suco Bagaço (Juice Bar)
01.2023 - 06.2023
Vocational Education and Training - Graphic Design
Australian Pacific College
Bachelor's Degree - Architecture And Information Science
Universidade De Sao Paulo
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