Larissa Coinix

• Mentored and guided employees to foster proper completion of assigned jobs
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Maximized efficiency by removing safety hazards and debris from work areas.
• Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
• Identified stock imperfections, assigned grades and noted production concerns based on regular inspections.

• Maintained order and cleanliness of reception area for professional and inviting atmosphere.
• Managed multi-line telephone system and greeted claimants during office visits.
• Prepared, collected and distributed outgoing and incoming mail and packages.
• Greeted numerous visitors, vendors and interview candidates.

• Completed Filling and Filling Upkeep

• Handling Company/Office Fund’s including Payment’s In & Out

• Organized electronic and hard copy filing systems for easy retrieval of documents and information.
• Prepared and maintained master calendar, collecting and disseminating general information.
• Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
• Managed Type agreements and contracts with outside parties.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients and updated client records.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Answered central telephone system and directed calls accordingly.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Corresponded with clients through email, telephone or postal mail.
• Managed multiple tasks and met time-sensitive deadlines.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Answered phone promptly and directed incoming calls to correct offices.
• Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
• Scheduled and confirmed appointments and meetings for senior management team.
• Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
• Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
• Supported various administrative duties by proofreading, transcribing and invoicing.
• Sorted, received and distributed mail correspondence between departments and personnel.
• Received and routed business correspondence to correct departments and staff members.
• Oversaw inventory materials monitoring, requisitions and supply re-stocking.
• Liaised with vendors, contractors and professional services personnel to properly process orders.

• Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
• Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
• Kept detailed payment records throughout shift to complete cash and card payments.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Dusted picture frames and wall hangings with cloth.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Verified cleanliness and organization of storage areas and carts.
• Adhered to professional house cleaning checklist.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Responded to requests from patrons for linens and toiletries.
• Kept building entryway glass clean and polished for professional presentation.
• Documented and reported necessary facility and building repairs observed.
• Worked on cleaning team to service hotels, offices and other commercial buildings.
• Operated power equipment tools such as backpack vacuums and floor sweepers.
• Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
• Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
• Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
• Restocked linen and cycled towels and sheets in full-service hotel-based spa.
• Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
• Attended to locker area by laundering dirty towels and clearing away stray slippers.
• Categorized laundry received by clients based on fabric type.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Handled approximately daily credit and cash transactions for customers with accuracy and speed.
• Counted money in drawers at beginning and end of each shift.
• Maintained reports of transactions and greeted customers when entering and leaving establishment.
• Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Checked identification for proof-of-age for alcohol and tobacco sales.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Conducted inventory counts by adding each item in stock and documenting in System.