Larissa Crowley

Welcoming, personable individual with a strong background in providing exceptional customer service in high-pressure environments. Adept at ensuring passenger safety and comfort, with focus on team collaboration and adaptability to changing needs. Skilled in conflict resolution, communication, and emergency procedures. Reliable and results-driven, consistently meeting and exceeding employer expectations.

Cabin crew professional with proven track record in delivering high standards of passenger service and safety. Extensive experience in managing in-flight operations while fostering collaborative team environment. Renowned for adaptability and reliability, ensuring seamless service even in dynamic situations, with highlighted skills in communication and problem-solving.

ThankQ by Captain Scott Adamson

Received a personal commendation for demonstrated strong initiative and leadership by proactively organizing cabin preparation for boarding, minimizing departure delay. Displayed excellent knowledge of procedures and requirements, contributing to a smooth customer experience despite limited crew and CSM availability.

ThankQ by Sharon McGavigan, Operations department

The crew demonstrated exceptional teamwork and dedication during a challenging situation. After a mechanical issue and air return caused delays, the crew quickly recreated at the last minute, some with a 90 min call fro sign on, ensuring minimal disruption to passengers. Despite many crew members living far away, they made significant efforts to reach the airport promptly, minimizing further delays. Their commitment and coordination were highly appreciated by Crewing and Ops Control.

• Senior First Aid - St John - Statement Of Attainment (2022 current)
• Responsible Service of Alcohol - NSW Government - Department of Industry Liquor & Gaming
• Responsible Conduct of Gambling - NSW Government - Department of Industry Liquor & Gaming
• Certificate III in Business Studies - ST ANDREWS COLLEGE, Marayong, NSW - 10/2019