Larissa Franco
Cobbitty,New South Wales
Summary
Qualified Beauty Therapist with extensive knowledge of modern care techniques and products. Skillfully sells products and creates individualized, comprehensive plans for clients. Offering success in efficient administration and therapeutic care. Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organisational skills.
Overview
1
1
year of professional experience
Work History
Office Administrator
El Jannah
Tahmoor, NSW
01.2024 - Current
- Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
- Organised monthly staff meetings ensuring agendas were distributed in advance.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Ensured compliance with applicable laws regarding employment practices.
- Performed clerical duties such as photocopying, faxing and scanning documents.
Beauty Therapist
The Beauty Base
Narellan
18/12/20 - Current
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
- Conducted pre-treatment consultations to assess client's needs and provide relevant information regarding available options.
- Organised appointments with clients and managed a busy schedule of bookings.
- Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
- Monitored product supplies within the salon ensuring adequate stock is maintained at all times.
- Ensured that all health and safety regulations are followed during treatments.
- Kept up-to-date with new techniques in the beauty industry by attending training courses.
- Maintained accurate records of each client's treatment history including details of any allergies or medical conditions.
Education
Cert IV in Beauty Therapy - Beauty Therapy
Liverpool Tafe
Liverpool, NSW11-2023
Clinical Training of GentleMax Pro System - Laser Therapist
Candela
Artarmon, NSW11-2023
ROSA -
St Benedicts Catholic Collage
Oran Park, NSWSkills
- Staff Management
- Customer Engagement
- Telephone reception
- Brow sculpting
- LED light therapy
- Sales and Upselling
- Spa Treatment Coordination
- Dye and Tint Application
- Products knowledge
- Relationship Building
- Customer Service
- Service Consultations
- Paperwork management
- Payment Processing
- Hygiene standards
- Team Collaboration
Timeline
Office Administrator
El Jannah
01.2024 - Current
Beauty Therapist
The Beauty Base
18/12/20 - Current
Cert IV in Beauty Therapy - Beauty Therapy
Liverpool Tafe
Clinical Training of GentleMax Pro System - Laser Therapist
Candela
ROSA -
St Benedicts Catholic Collage
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