Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Larissa Hansen

Penrith,NSW

Summary

Dynamic Retail Sales Supervisor at Best&Less with a proven track record in enhancing customer satisfaction and streamlining operations. Skilled in conflict resolution and computer literacy, I excel in fast-paced environments, ensuring safety standards and fostering teamwork. Committed to delivering exceptional service while maintaining professionalism and reliability.


I value Intergity, Teamwork, accountability and excellence when performing my duties

Overview

22
22
years of professional experience

Work History

Retail Sales Supervisor

Best&Less
07.2003 - Current
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
  • Greeted and responded to customers and helped with product questions, selections, and purchases.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Learned and adapted quickly to new technology and software applications.
  • Maintained professional relationships with customers through excellent phone etiquette and active listening skills.
  • Self-motivated, with a strong sense of personal responsibility.

Night Shift Filler

Woolworths
01.2023 - Current
  • Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
  • Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
  • Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
  • Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.

Childcare Assistant

Penrith City Council
01.2019 - 01.2022
  • Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Knowledge in child protection laws and regulations and keeping up to date on best practices and my duties as a mandatory reporter.
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for children.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for children.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Education

Certificate III - Health Administration

TAFE NSW
Campbelltown, NSW
06-2025

Diploma of Education - Early Childhood Education

TAFE NSW
Kingswood, NSW

Working With Children Check - Employee
NSW

Skills

  • Workplace safety awareness
  • Ensuring hygiene standards
  • Time management
  • Teamwork and collaboration
  • Customer service
  • Patience and empathy
  • Reliable and punctual
  • Conflict resolution
  • Ethics and professionalism
  • Computer Literacy
  • Multitasking
  • Verbal and written communication

Interests

  • Spend time with my family
  • Love to dance
  • Watch movies
  • Bush walking
  • Camping

Timeline

Night Shift Filler

Woolworths
01.2023 - Current

Childcare Assistant

Penrith City Council
01.2019 - 01.2022

Retail Sales Supervisor

Best&Less
07.2003 - Current

Certificate III - Health Administration

TAFE NSW

Diploma of Education - Early Childhood Education

TAFE NSW

Working With Children Check - Employee

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Larissa Hansen