Larissa Le Bhers
Brassall ,QLD
Summary
Enthusiastic Senior Watchhouse Officer eager to contribute to team success through hard work, attention to detail and excellent organisational skills. Clear understanding of custodial environments and court processes. Motivated to learn, grow and excel in expanding my knowledge and skills.
Overview
17
17
years of professional experience
Work History
Senior Watchhouse Officer
Queensland Police Service
Ipswich, QLD
12.2010 - Current
- Perform watchhouse functions relevant to the administration, supervision and monitoring of persons in custody and visitors to the watchhouse.
- Supervise and provide for the welfare and security of prisoners.
- Prepare and maintain records of prisoners health requirements, monitor the medical needs and arrange appropriate level of care.
- Developed and maintained courteous and effective working relationships.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained energy and enthusiasm in fast-paced environment.
Police Dispatcher
Queensland Police Service
Brisbane, QLD
06.2005 - 12.2010
- Received 000 and non-emergency calls and dispatched calls.
- Used specialized software to track and maintain incident logs.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Education
Bachelor of Arts - Criminology & Criminal Justice
Griffith University
Brisbane, QLDCertificate III - Communications
TAFE Queensland
Acacia Ridge, QLD01.2002
Skills
- Critical thinking abilities
- Crisis intervention and deescalation
- Safety and security
- De-escalation techniques
- Special Needs Understanding
- Conflict Resolution
- Interpersonal Communication
- First Aid/CPR
- Operational Skills Qualified
- Tactical First Aid
- Active Listening
- Training and Development
- Problem-Solving
- Decision-Making
Referees
Senior Sergeant Natasha Anthony
Officer in Charge
Mobile 0414 249 689
Acting Senior Sergeant Michael Collett
Former Officer in Charge
Mobile 0423 048 492
Sergeant Trisha Ponting
Shift Supervisor
Phone 3437 2733
Timeline
Senior Watchhouse Officer
Queensland Police Service
12.2010 - Current
Police Dispatcher
Queensland Police Service
06.2005 - 12.2010
Bachelor of Arts - Criminology & Criminal Justice
Griffith University
Certificate III - Communications
TAFE Queensland
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