Windows and Linux server administration and maintenance
Working on a major cloud provider.(AWS, Azure)
Integrating tools and automation to support new infrastructure scaling needs.
Managing tools such as Data Dog, X-matters, PagerDuty, Uptrends, Sumo Logic, Splunk, and AppDynamics
Suggested process and technical design changes to improve performance and efficiency.
Working closely with sister teams in SRE to present unified service platform to entire organization
Responsible for assessing application risks and planning remediation strategies
Own and develop reports for SRE Metrics
Identify and establish SLAs/SLOs and error budgets for all critical business processes
Responsible for operational support, including on-call.
System Operations Engineer
Pronto Woven
11.2021 - 07.2022
Working with multiple clients (over 200+)
Responsible for woven Infrastructure, Linux OS admin
System operations Linux and Windows servers
Pronto Xi ERP tool and integration with connectors
SSL certificates procurement and installations, CDN implementations
Troubleshoot and assist with resolution of reported issues on server, network, communications, and firewalls
Site migrations between two different infrastructures and establishing comms
Site and server decommissioning
Creation of functional specifications and work with production and development teams for deployment of sites and Pronto connectors on infrastructure.
Associate System Engineer
TATA CONSULTANCY SERVICES LTD
10.2018 - 01.2020
Working fulltime with two financial sector clients
Managed database servers and performed log analysis, patches
Server/Desktop creation which included Windows and Linux OS, VM creations on Windows server
Level 1 Active directory support to customers
Physical and data migrations on Windows and Linux servers
Monitoring Data Centre that included handling hardware and health checks of DC
Managing Tape Library's, Unix Servers, Windows Severs and COMMVAULT Backup tool
Providing IT support to internal and external teams during activities.
Trainee System Engineer
Aptech Ltd
05.2018 - 10.2018
Created Servers and Managed Command Centre for Online entrance exams for various clients
Worked mostly with Windows servers as admin
Developed web Portals using HTML and CSS and applications using SDLC process
PROJECTS
Developing visually engaging web-based application that informs and educates consumers of options and benefits of changing way use electricity using Angular JS, CSS
Developed and hosted an ecommerce website using Python Flask, HTML5 and AWS services
Undertook IOT based project “Smart Irrigation System” that could perform automated Irrigation and soil quality monitoring using sensors and giving the details to farmer through SMS or Through Web portal.
Education
Master of Science - Information Technology
Royal Melbourne Institute of Technology University
Melbourne, VIC
11.2021
Bachelors in Engineering - | Information Technology
Fr. Conceicao Rodrigues College of Engineering
Mumbai
06.2018
Skills
Xmatters, Data Dog, Cherwell, AppDynamics, Confluence, Sumo Logic
Office 365, Trello, Jira, Notion
SDLC, ITIL
Active Directory Administration
Okta, SailPoint
AWS cloud, AZURE, Google cloud platform, Cloud Migrations
Windows and Linux Server admin
Certification
Google Technical Support Fundamentals, Google - JDYGY9TV5LKT
Timeline
SITE RELIABLITY ENGINEER
WEX. INC
07.2022 - Current
System Operations Engineer
Pronto Woven
11.2021 - 07.2022
Associate System Engineer
TATA CONSULTANCY SERVICES LTD
10.2018 - 01.2020
Trainee System Engineer
Aptech Ltd
05.2018 - 10.2018
Master of Science - Information Technology
Royal Melbourne Institute of Technology University
Bachelors in Engineering - | Information Technology