Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Larry Zaffina

Adelaide,SA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Courier Contractor

Capital Transport
Adelaide, SA
07.2024 - Current
  • Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
  • Maintained adherence to stringent delivery deadlines.
  • Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
  • Reported issues to supervisors resulting in increased customer satisfaction.
  • Provided excellent customer service by answering questions regarding deliveries or pickups.
  • Performed routine vehicle inspections before and after each shift to ensure operational safety.

Hot Shot Driver

Australia Wide Express
Adelaide, SA
08.2023 - Current
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Processed shipment documents neatly and efficiently for each load.
  • Checked cargo against shipping documents prior to departure from pick-up location and upon arrival at destination point.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Offered exemplary service to customers, responded to inquiries, and escalated issues to professionals.
  • Loaded and delivered goods in a timely manner to designated locations using hot shot truck.
  • Utilized GPS and maps for efficient route planning.

Branch Manager

DeliverE
Adelaide, SA
10.2022 - 08.2023
  • Created reports summarizing operational performance metrics for senior management review.
  • Established and built customer relationships through targeted outreach and initiatives.
  • Conducted reviews and evaluations for cost-reduction opportunities.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Managed and inspired team members to perform to full potential, driving branch profitability.

Cellar Hand

Lindemans Winery
Mildura, VIC
03.2008 - 12.2019
  • Inspected, troubleshot and calibrated equipment to achieve optimal performance.
  • Ensured that all safety protocols were followed when entering and exiting the cellar environment.
  • Clarified product using centrifuge and lenticular filtration.
  • Checked yeast pitches and carbonation volumes.
  • Collected, tested, and submitted samples according to quality control standards.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Diploma of Hospitality Management - Hospitality Management

Adelaide Institute Of Tafe
Adelaide, SA
06-2006

High School Diploma -

Mildura Secondary College
Mildura, VIC
11-1999

Certificate IV in Finance And Mortgage Broking - Mortage Broking

Entry Education
Online

Skills

  • Time management
  • Safety compliance
  • Problem resolution
  • Attention to detail
  • Communication skills
  • Customer service
  • Prioritization skills
  • Multitasking capacity
  • Continuous improvement
  • Organizational skills

Affiliations

  • Exploring all that Adelaide has to offer, with my wife and 4-year-old son
  • Watching AFL and supporting Hawthorn
  • Breakfast, cafes and Coffee, Morning Person

Certification

  • Medium Ridgid License
  • Full Car license

References

References available upon request.

Timeline

Courier Contractor

Capital Transport
07.2024 - Current

Hot Shot Driver

Australia Wide Express
08.2023 - Current

Branch Manager

DeliverE
10.2022 - 08.2023

Cellar Hand

Lindemans Winery
03.2008 - 12.2019

Diploma of Hospitality Management - Hospitality Management

Adelaide Institute Of Tafe

High School Diploma -

Mildura Secondary College

Certificate IV in Finance And Mortgage Broking - Mortage Broking

Entry Education

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Larry Zaffina