Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Larsa Mikhael

Greenvale,VIC

Summary

Driven Supervisor with a proven track record at Priceline Pty Ltd, enhancing team efficiency and customer satisfaction through strategic planning and complex problem-solving. Excelled in staff management and mentoring, significantly improving productivity and compliance. Demonstrates a strong commitment to excellence, fostering a culture of achievement and innovation.

Overview

5
5
years of professional experience

Work History

Supervisor

Priceline Pty Ltd
11.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Cashier

McDonald's
01.2019 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Bachelor of Information Technology - Information Technology

La Trobe University
Melbourne, VIC
06.2024

High School Degree -

Kolbe Catholic College
Greenvale, VIC
11.2020

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Strategic Planning
  • Staff Discipline
  • Complex Problem-Solving
  • Project Planning

Languages

English
Native or Bilingual
Assyrian
Native or Bilingual

Timeline

Supervisor

Priceline Pty Ltd
11.2021 - Current

Cashier

McDonald's
01.2019 - 10.2021

Bachelor of Information Technology - Information Technology

La Trobe University

High School Degree -

Kolbe Catholic College

Similar Profiles

CREATE PROFILE
Larsa Mikhael