Lasha Hangma Pahim
Arncliffe
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Secondary Level Teacher
Mahendra Ratna Higher Secondary School
01.2017 - 01.2022
- Trained the teacher of government funded schools for creating ICT friendly education system
- Created lessons and online testing materials to facilitate remote learning.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Customer Service Representative
Lawson, Inc.
04.2022 - 03.2025
- Trained new personnel regarding company operations, policies and services.
- Promptly responded to inquiries and requests from prospective customers.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
Hotel Front Desk Clerk
Breeze Bay Group of Hotel
04.2022 - 03.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer problems and complaints.
- Operated multi-line telephone system to answer and direct high volume of calls.
Education
Bachelors Of Science - Computer Science and Information Technology
Tribhuwan University
01.2017
Intermediate In Science -
Kankai higher Secondary School
01.2013
Skills
- Strong Communication Skills
- Multitasking & Time Management
- Problem-Solving Abilities
- Attention to Detail
- Proficiency in Front Desk Software
- Team Player & Coordination
- Professional & Friendly Demeanour
- Organizational Skills
- Multilingual communication
- Good knowledge of computer and software
Languages
English
Nepali
Japanese
Hindi
Career Overview
- Secondary Level Teacher, 01/01/17, 12/31/22, Mahendra Ratna Higher Secondary School, Jhapa, Nepal
- ICT Trainer, Trained the teachers of government funded schools for creating ICT friendly education system, 01/01/17, 12/31/22
- Front Desk Clerk, 04/01/23, 02/28/25, Lawson, Inc., Dotonbori, Japan
- Customer Service, 04/01/22, 03/31/23, Breeze Bay Group of Hotel, Obihiro, Japan
Timeline
Customer Service Representative
Lawson, Inc.
04.2022 - 03.2025
Hotel Front Desk Clerk
Breeze Bay Group of Hotel
04.2022 - 03.2025
Secondary Level Teacher
Mahendra Ratna Higher Secondary School
01.2017 - 01.2022
Bachelors Of Science - Computer Science and Information Technology
Tribhuwan University
Intermediate In Science -
Kankai higher Secondary School
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